Export Development Canada

Ottawa, Ontario

Administrator, Business Development Group (Laval)

Jan 21, 2022
$45,700 - $68,500, plus performance-based incentive
Montreal, Quebec

EDC is Canada’s export credit agency, offering information, knowledge and innovative commercial solutions to help Canadian exporters and investors expand their international business. We take on risk so Canadian businesses can take on the world.

When you join our team, you’ll be helping Canadian companies bring their vision, passion and innovation to the global marketplace. Your knowledge and expertise will support more than 25,000 Canadian companies and their customers in as many as 200 markets worldwide. You’ll work shoulder-to-shoulder with the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making a difference every day—for companies, for Canada and for the people you work with.

Year after year, EDC has been recognized as a Top 100 and Top Family-Friendly Employer.


 The Business Development (BD) Group is currently looking for an enthusiastic, self-motivated and administrative professional to fill the role of an Administrator. This role will appeal to a highly organized individual, with a strong service orientation, who wants to contribute to the success of numerous key initiatives with the EDC’s BD Group.

 The Administrator will provide support to several senior leaders within the Commercial Markets & Small Business (CMSB) team reporting into the CMSB Director, Operations. The Administrator is expected to contribute to the Team’s overall success and effectiveness in the delivery of quality and value-add services to our clients.  In addition, the Administrator is expected to actively contribute to further developing an environment of continuous improvement within the team.

 The ideal candidate has demonstrated success supporting a sales team, thrives under demanding circumstances, exercises innate discretion and is comfortable working in both of Canada’s official languages. 

 Discipline Summary

  • Supports general business operations by providing various administrative support activities as a generalist or in a combination of disciplines in an Administrative Services role.

  • Provides administrative support to the Director and/or nonexecutive employees or groups in the organization.

  • Uses business software applications to prepare correspondence, reports, presentations, agendas, minutes, or perform data entry.

  • Receives, screens and directs incoming calls, visitors, mail and e-mail.

  • Arranges business travel, coordinates meeting arrangements, and tracks expenses for the sales team.

  • Identifies, enhances and follows specific processes and procedures to maximize the efficiencies of office work flows to which the support is being provided.


  • Provides administrative services including, but not limited to handling correspondence, coordinating agendas, tracking time and attendance for the sales team, managing workflows, routing information, preparing documents, arranging logistics, processing inquiries and administering budgets.

  • Assists with the senior leaders’ calendars by coordinating and arranging meetings, conferences, travel and business itineraries.

  • Responsible for the preparation, forecasting and accruing for corporate budgets, managing purchase orders and expense payments, the monthly reconciliation of expenses, and the preparation of various management reports.

  • Prepares the senior leaders with the appropriate background information/documentation, preparing meeting packages and consulting with the appropriate people/business groups.

  • Provides file, document or information storage and retrieval services including classification, organization and electronic data/Information entry or sourcing.

  • Provides support services to the CMSB VP’s Administrator as required.

  • Solves administrative problems and initiates improvements to administrative standards, controls and processes.

  • Other duties as assigned

Screening criteria

  • College diploma in Business, Administration or other related discipline

  • Minimum 3 years of experience in administrative field, including calendar, email, budget management and information management with exceptional customer service

  • Strong knowledge in the operation of computer applications (e.g. Outlook, Word, Excel, PowerPoint, SharePoint and other related programs) and ability to quickly learn new computer-based applications

  • Strong written and spoken communication skills in French and English


  • Experience managing customer relations

  • Experience in business analytics and reporting

Salary Range

  • $45,700 - $68,500, plus performance-based incentive


  • Please be advised that this position is based at the Office in Laval. Relocation assistance is available for eligible candidates.

Please note that EDC will be following a mandatory vaccination policy.

How to apply

Only candidates selected for an interview will be contacted. 

Application deadline on www.edc.ca/careers : Jan 21, 2022, 11:59:00 PM EDC is committed to employment equity and actively encourages applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation. Candidates must meet the requisite government security screening requirements.

How to Apply