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IS&T Associate

Various Locations, Manitoba
Entry Level, Early Career

The Keeyask Hydroelectric Generating Station project is being built on the Lower Nelson River in Northern Manitoba.

BBE Hydro Constructors LP is the General Civil Works Contractor, responsible for elements of the hydroelectric generating station including a 7-unit powerhouse complex, concrete spillway, approximately 2.2-kilometres of earth dam structures and 23.0-kilometres of earth dyke structures.

BBE Hydro Constructors LP is currently looking IS&T Associate who will work from BBE's site office near Gillam and living on the associated construction camp.

In the position of IS&T Associate we would ask you to do the following:

Supports the efforts of information technology within a discipline, including network/telecommunications, customer support or infrastructure operations.  Performs assignments that require initiative and limited independent judgment in the monitoring, maintaining, reporting and conducting entry-level fault finding resolution and responds to technical issues and requests.  Develops professional work knowledge and abilities through the application of standard information systems methodology, techniques, procedures and criteria.  Exercises limited but increasing judgment in performing assigned tasks.

  • Investigates and resolves problems and provides information about the technology to the users and to service delivery.
  • Responds to customers' needs, questions and concerns in an accurate, effective and timely manner.
  • Creates and maintains trouble tickets, configuration and inventory records; creates process maps.
  • Performs specific tasks while utilizing prescribed information technology methods.
  • Performs a range of tasks in a variety of contexts, without frequent reference to others.
  • When performing duties as network/telecommunications associate:
  • Installs, tests and supports wide-area and/or local network and telecommunications components.
  • Responds to and identifies network/telecommunications problems and expedites corrective action, while referring major and chronic problems to appropriate parties.
  • When performing duties as a customer support associate:
  • Conducts tests of standard hardware and/or software affected using supplied test procedures and diagnostic tools.
  • Assists to resolve problems and faults concerning installation of hardware or software.
  • When performing duties as an infrastructure operations associate:
  • Performs hardware and software moves, adds and changes.
  • Migrates data and user accounts as required.
  • Conducts tests of standard hardware and/or software affected using supplied test procedures and diagnostic tools.
  • Assists to resolve problems and faults concerning installation of hardware or software.
  • Performs data backup according to established procedures and assures compliance with policy.
  • Escalates problems to a higher level as required to assure timely resolution.
  • Maintains data center applications.
  • Assures that all work processes are properly tracked through the standard ticketing system.

Required educational background and experience:

  • Basic knowledge of infrastructure systems architecture concepts, configurations, and standards.
  • Basic knowledge of corporate, industry and professional standards.
  • Basic knowledge of project management concepts and tools.
  • Ability to handle customer interactions in an accurate, effective and timely manner.
  • Ability to articulate ideas and write clear and concise reports.
  • The above may be acquired through:
  • Recognized degree in Computer Science or Information Technology from an accredited college or university, or
  • Specialized courses in networking and telecommunications, security, information technology, customer support, and/or infrastructure operations, and
  • Practical work experience in information technology or other relevant experience.

For more information on our exciting project, please visit: www.keeyask.com

Go ahead and be yourself. We'll pay you for it! Apply today at www.ellisdon.com

We are an equal opportunity employer. While only qualified candidates will be contacted for an interview, be sure to continually check our website for other related positions as they are posted.