Discount Car and Truck Rental

This job is no longer available.

Vehicle Appraiser Image Desk

North York, Ontario
Entry Level, Early Career

Job Description

It’s Your Career. Drive It!

Are you looking for an exciting career in a fast paced and dynamic work environment?  Join a company with a passion for innovation and customer service that rewards performance through competitive bonus programs and internal growth opportunities. Discount Car and Truck Rentals is a Canadian owned and operated company. We are a renowned industry leader with over 300 offices across Canada. As a result of our continued growth and success, we are currently searching for new team members in North York (Finch Ave. West and Hwy. 400) to join our Claims Team!

The Image Desk Appraiser is responsible for ensuring the quality of repair–related paperwork to facilitate efficiencies within the claims handling process including reducing repair cycle-time and controlling repair costs.


  • Manage the order, receipt and analysis of third party appraisals ensuring job objectives are met.
  • Ensure repairs are completed within the .3 calculation as outlined in the Claims Management System.
  • Manage, organize and update relevant data using database applications provided.
  • Record and report target goals including recording savings on parts.
  • Organize the efficient movement of vehicles and parts in accordance with Company policies.
  • Liaise with Operational staff to understand all necessary aspects of organizational goals and objectives.
  • Communicate with repair facilities and parts suppliers both orally and in writing.
  • Manage communications with body shops while maintaining customer retention.


  • Excellent customer service and negotiating skills 
  • Multitasking and problem solving skills
  • Computer literate (Microsoft Suite – Excel, Word and Outlook)
  • Excellent communication skills, both oral and written
  • Knowledge and use of estimating programs such as Audatex or Mitchell is a requirement
  • Body shop appraisal experience is required
  • Bondable

What’s in it for you?

  • Comprehensive benefits package
  • Career advancement opportunities
  • Immediate enrolment in the Discount Incentive program, giving you discounted rates on home and auto insurance, clothing, sporting events and more
  • Ongoing training program to give you the tools you need to succeed
  • On site gym facilities free for our employees
  • Discounted rates on car and truck rentals           


720 Arrow Road

North York, ON

M9M 2M1


Major Intersection: Finch & Hwy 400

Hours: 37.5 Hours/Week

Dress Code: Business Professional

Apply now at

Discount Car and Truck Rentals is an equal opportunity employer.

 If you require a disability related accommodation in order to participate in the recruitment process, please advise your Recruitment Specialist to ensure your requirements are met.