Compass Group

Marketing Manager

Ongoing
Competitive
Richmond, British Columbia
Early Career

Imagine belonging to a team that delights in the power of healing and bringing out the best in others. Working in the healthcare food industry is amazing, because you can have a positive impact every day-on medical professionals, patients and visitors. This is so much more than a job. This is an opportunity to change lives-one day at a time.

Why work with Morrison? We are a member of Compass Group Canada, the leading foodservice and support services company. Nutrition is critical in healthcare and healing. That's why we're focused on delivering quality food services to patients, visitors, and hospitals employees. In addition to our culinary programs, we provide laundry, housekeeping, and facilities management.

The Marketing Manager is reporting to the Regional Vice President and is responsible for the execution and quality assurance of all marketing programs within a specified region to deliver sales growth.

Now, if you were to come on board as our Marketing Manager, we'd ask you to do the following for us:

  • Oversee multiple sites in a region in the execution of all marketing programs in order to grow like for like sales while maintaining the integrity of internal and external brand standards
  • In partnership with RDO drive and update LFL Action Plans for each account while participating in weekly meetings/calls to ensure 100% compliance
  • To improve like for like sales by required corporate % targets as directed by the Sector EVP
  • To ensure marketing plans are delivered in full and on time to drive LFL results
  • Execute annual marketing plan for each unit with the UM so as to gain compliance for all marketing initiatives
  • Develop annual marketing content calendars, best practices, catalogues, guidelines and toolkits (ie.through various mediums such as face to face meetings, e-mail, regional meetings, conference calls, and presentations)
  • To ensure full compliance and execution of the plans that will drive LFL and meet client and consumer expectations
  • Ensures retail excellence is being executed at all accounts (ie.by ensuring merchandising best practices are being followed and consumer flow makes sense for each account)
  • To maximize retail sales to ultimately drive LFL sales growth
  • Identify what digital platforms to focus on in order to communicate compelling content and maximize consumer engagement and LFL growth.
  • Identify opportunities within the digital marketing space to focus on. Develop and ensure standards for digital marketing programs and in-unit digital content (websites, social platforms, digital screens) are in place
  • Coach Operations (managers and associates) on how to execute the agreed marketing plans/initiatives, policies, expectations and processes (ie.by assessing the needs of designated unit of the region, develops appropriate materials/presentations and acts as a single point of contact for all marketing needs)
  • Guide Marketing Execution Manager team, including hiring and recruiting support when needed
  • Holds monthly 'calls' to review regions performance by unit with the DM and MD and puts action plans in place from identified performance
  • By reviewing monthly region and unit performance, "driver" (superstar) and "drag" (poor) accounts are identified accordingly
  • Enables Marketing to work on accounts that need attention or improvement to ensure LFL targets are hit

Think you have what it takes to be our next Marketing Manager? We're committed to hiring the best talent for the role. Here's how we'll know you are the best fit:

  • University or college degree in marketing or general business
  • Minimum of 4 years in Marketing or Operations
  • Strategic marketing experience preferred
  • Restaurant, retail, QSR, field experience required
  • Demonstrated marketing success
  • Demonstrated strategic thinking
  • Excellent written and oral communication skills
  • Proficiency in computer skills ( media trends, innovation, MS PowerPoint)
  • Strong knowledge of digital marketing space – current and emerging
  • Experience working with Facebook, Instagram, SnapChat, Twitter, Google Analytics and other platforms Proficient with Social Media
  • Strong organization/time management
  • Attention to detail
  • Independent worker
  • Helpful/positive attitude
  • Creative, Analytical and Strategic thinker
  • Social media savvy
  • Strong sense of urgency
  • You have an energetic, outgoing, and proactive approach

Required Languages:

  • English Only

Education: High School diploma or Equivalent (GED)
Post-Secondary Education (Diploma or Degree)

Required Skills:

  • Able to work well under pressure
  • Accountable
  • Collaborative
  • Facilitation and Presentation Skills 
  • Interpersonal
  • Microsoft Excel 
  • Microsoft WORD
  • People Management
  • Self Management
  • Sense of Urgency
  • Time Management and Organizational Skills 

Competencies:

  • Business Expertise
  • Communication
  • Critical Thinking
  • Decision Making
  • Deliver Results
  • Drives Execution
  • Influencing Skills
  • Initiative
  • Integrity
  • Leadership
  • Negotiating Skills 
  • Relationship Building
  • Talent Development
  • Team Player 
How to Apply