Environmental Services Manager
We believe that every Resident deserves warm and caring hospitality, healthy delicious meals, and a clean safe place to live. When you work with us you are part of something bigger, something that touches a Senior's life, puts a smile on their face, and gives them comfort. Our employees go home every day knowing they truly make a difference.
Now, if you were to come on board as one of our Environmental Services Managers, we'd ask you to do the following for us:
- Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
- Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Unit Manager, Regional Director, Unit Manager and client.
- Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
- Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
- Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S; training and audits.
- Active participation in the Health and Safety Committee for the facility.
- Ensure all Marquise staff is appropriately trained in and follow infection control programs.
- Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
- Attend client meetings as applicable to the areas in housekeeping and laundry.
- Interact with suppliers and vendors as it relates to housekeeping and laundry services.
- Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
- Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
- Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
- Recommend equipment and supplies needed for housekeeping and laundry operations.
- Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
- Act as the main liaison with the Environmental Public Health officer and other regulatory bodies, as applicable as it relates to environmental services.
- Participate in the completion of the Balanced Scorecard for the unit.
- Meet and check-in with the client on a regular basis and attend meetings as requested.
- Take the lead and coordinate schedules for environmental special projects.
Think you have what it takes to be an Environmental Services Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role.
- Post-secondary education an asset.
- Three years of management experience in healthcare, facilities, environmental services or related.
- Excellent communication skills, both verbal and written.
- Proficient computer skills, specifically with Windows.
Education: High School diploma or Equivalent (GED)
Post-Secondary Education (Diploma or Degree)
- Able to work well under pressure
- Conflict Management
- Microsoft Excel
- Microsoft WORD
- People Management
- Self Management
- Sense of Urgency
- Time Management and Organizational Skills
- Business Expertise
- Critical Thinking
- Decision Making
- Deliver Results
- Drives Execution
- Influencing Skills
- Negotiating Skills
- Relationship Building
- Talent Development
- Team Player