Granville Island Summer Ambassador
Granville Island is administered by the Canada Mortgage and Housing Corporation (CMHC) on behalf of the Federal Government. The mission of CMHC with respect to Granville Island, is to maintain and foster Granville Island as a unique urban oasis in the heart of Vancouver, a place where visitors of all ages and income can meet, browse, explore and experience a variety of cultural, recreational, educational, commercial retail, arts and industrial activities on a year round basis.
Improving accessibility, creating a market district, developing a more vibrant arts & innovation sector, and enhancing the public realm are the key recommended strategies of Granville Island 2040: Bridging Past & Future, released by CMHC-Granville Island. The report builds on the success of the past, while offering bold new recommendations that anticipate how Granville Island can remain a dynamic destination for future generations to visit and enjoy. For more information, and to read the full report, go to granvilleisland2040.ca
Bring your communication and interpersonal skills to this Granville Island Ambassador position in Vancouver, BC.
This temporary summer position is an exceptional opportunity to become a member of the Granville Island team, where you will act as the front line of communication with the general public, the Granville Island Ambassador plays a key role in the delivery of information services. This position is responsible for providing accurate information and service to the many audiences that are attracted to or interested in Granville Island - the local community, tourists, tour groups, as well as tenants on the Island.
This contract will run from the from the Victoria Day weekend to the Labour Day weekend. The work schedule will reflect operational requirements of a 7 day-per-week operation and shifts may vary. Shifts will include weekends and statutory holidays. The incumbent will be required to work Saturdays, Sundays and Mondays every week for the duration of the contract. Scheduled days off will be between Tuesday and Friday; exact schedule to be confirmed after hiring.
How You Will Be Contributing
- Providing accurate and current information to the public and tenants about Granville Island, its layout, commercial and cultural enterprises and programs, its evolution and organizational structure including the role of the federal government.
- Responding to inquiries from the general public must be made in a courteous, polite fashion that encourages them to visit Granville Island and enhances their visitor experience. Incumbent must be a friendly, energetic "people-person".
- Providing assistance with the execution of special events and activities organized by the Public Affairs & Programming department. This may involve organizing volunteer support, contacting suppliers and coordinating event logistics.
What We Are Looking For
- High level of communications skills (oral and written).
- Strong customer service and interpersonal skills.
- Knowledge and fluency in both official languages (French & English).
- Demonstrated ability to work independently and remain motivated in a self-managed environment.
- Demonstrated ability to work in a team environment.
- Some post-secondary education in marketing, communications, tourism or hospitality preferable.
- Demonstrated experience in client services, information services or hospitality industry.
- Demonstrated knowledge of computer applications such as Microsoft Office.
- Proficiency with website development and social media applications is an asset.
Client Focus/ Innovation/ Valuing and Respecting Individuals
Apply online at: https://cmhcschl.taleo.net/careersection/2/jobsearch.ftl?lang=en This job posting will be active until 11:59 pm EST on April 6, 2018, however, the competition may remain active until a successful candidate has been chosen.
- We sincerely thank all candidates for their interest, however, please note that only those applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.
- This position requires bilingualism in English and French, with the ability to read, understand and speak in your second official language at an intermediate level and to write in your second official language at an intermediate level.
- Candidates who do not currently have valid language test results recognised by CMHC will be required to take a language test. https://www.cmhc-schl.gc.ca/en/corp/ca/upload/guide-second-laguage-proficiency-tests.pdf
- Selected candidates may be required to do a presentation or assessment as part of the interview. If so, they will be advised in advance. In the event that tests are administered, candidates will also be advised in advance.
- Candidates must be eligible for Reliability Clearance