At CMHC, we trust you to get the job done. Since January 2019, we’ve shifted from managing people to managing work. Each employee is 100% autonomous and accountable. You can choose where you need to be and when you need to be there to meet your objectives. You’re in control of your time and are trusted to make the right decisions.

Account Representative, Agreement Management

Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.

Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eliminate racism and embed equity into our culture, processes, programs, and policies so that they reflect the lived experiences of all Canadians.

Join the Client Operations Team, where we make housing affordability solutions easy. You will play a role in helping to monitor agreements for programs under the National Housing Strategy and will continue to build relationships with clients by providing quality, timely service while also providing support to the Agreement Management team.  

Responsibilities: 
•    Organizing and administering program administration activities, such as sending out request and reminder letters and ensuring that reports are submitted by the deadline.  
•    Tracking program administration activities and assisting in the preparation of reports on performance measures.  
•    Assessing reports to determine whether program requirements are being met and communicating results to clients.
•    Identifying areas of improvement or solutions to problems and providing recommendations to the Manager, Programs. 
•    Assisting with various administrative tasks as required.  

Minimum Qualifications

•    Experience with social and affordable housing, mortgage financing and real estate and/or property administration.
•    Undergraduate degree in a relevant field such as business, finance or commerce or an equivalent combination of education and relevant experience.
•    Strong oral and written communication skills.
•    Ability to manage multiple priorities. 
•    Ability to work independently and in a team environment.
•    Ability to establish and maintain effective working relationships.

Preferred Qualifications
•    Experience in program administration, specifically the administration of housing programs.
•    Proficiency in Microsoft Word, Excel, and SharePoint. 

Posting closing date: Note, the competition may remain active until filled.

CMHC values diverse backgrounds and experience and welcomes non-Canadians who are eligible to work in Canada to apply!

We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.

Job Requisition ID: 5214  

Travel Requirement: Occasional 

Office Location: Calgary (AB); Halifax (NS); Montreal (QC); Ottawa (ON); Toronto (ON); Vancouver (BC)

Other Location(s):