City of Toronto

This job is no longer available.


Dec 09, 2016
Toronto, Ontario
Entry Level, Early Career

Job Description

Reporting to the Manager, Risk Management, the Business Analyst SSHA is responsible for developing, documenting and analyzing financial policies and procedures, business processes and management practices related to grants management and strategic investments. As well as making recommendations to improve efficiency and effectiveness through the development of appropriate systems and procedures.

Major Responsibilities:

  • Provides strategic advice and support in areas such as contracted services, management control tools and reporting, performance measurement, performance data reporting, best practices and program and service review.
  • Implements detailed plans and recommends policies/procedures regarding specific financial and program requirements.
  • Reviews financial and program reporting documents and processes for Provincial, Federal and City funding programs.
  • Reviews, edits and prepares business information requirements as part of the RFQ and RFP processes.
  • Reviews risk criteria for financial document submissions by contracted agencies to ensure compliance with established guidelines.
  • Supports the development of communications to contracted agencies regarding financial and program compliance matters.
  • Assists with the operation and maintenance of information technology systems used to manage the business relationship with contracted agencies.
  • Conducts financial analysis and determines key indicators to measure the effectiveness and efficiencies of service delivery methods and design processes to track those indicators.
  • Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
  • Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations. Develops, recommends and implements risk management strategies and processes to ensure risks to the City are minimized.
  • Identifies a range of feasible options for operations, policies, technology, information systems and management practices, assessing the implications and viability of each option and recommending changes to improve grants management systems and service delivery.
  • Coordinates one or more projects associated with business systems and process mapping and analysis.
  • Develops options for policies, procedures, business process reviews, management practices and recommends changes to support management functions and improve efficiency and effectiveness of service delivery.
  • Develops, documents and implements standard operating policies, business processes and procedures.
  • Participates in and leads and/or liaises with divisional teams and staff working groups, Committees and external groups.
  • Assists in building and managing cooperative relationships with others to ensure adequate resources are available to achieve the project goals.
  • Prepares business cases, feasibility (including economic, organizational, operational, technical impact) studies, project charters and plans, business, functional and technical requirements, design documents, training strategies and plans and user documentation.
  • Prepares reports for Managers and the Director, making recommendations on changes in business methods and processes, including appropriate staffing levels and resource allocation.
  • Prepares visual presentations, briefing materials and other documentation as required.
  • Provides presentation support and gives presentations as required.
  • Develops terms of reference and methodologies for review.
  • Liaises with Program Support and financial staff.

Key Qualifications:

  1. Post-secondary education in a pertinent discipline to the job function (e.g. business or public administration), or an equivalent combination of education and experience.
  2. Experience conducting financial and business process analysis and reviews, including ability to develop complex tracking systems.
  3. Experience designing and preparing business process maps and developing business improvement plans to streamline and improve work efficiencies.
  4. Considerable experience facilitating sessions to identify current and optimal processes, as well as identifying business requirements.
  5. Knowledge of Microsoft Office products to create reports, spreadsheets, presentations (e.g. Word, Excel, PowerPoint), as well as other relevant application products to create work process materials (e.g. MS Project, Visio) and SAP.
  6. General knowledge of the principles and practices employed in the effective analysis (both financial and general business processes) of business and government operations.
  7. General knowledge of financial and risk reporting, business process mapping, scope documents, financial statements and accounting principles with proficiency in mathematical calculations and high degree of accuracy with figures.
  8. Familiarity with public sector performance measurement and risk analysis, and the ability to research and track useful process and program measures for reporting the effectiveness and efficiency of divisional programs.
  9. Ability to prepare schedules, statements, process maps and financial reports.
  10. Highly developed communication (verbal and written) and interpersonal skills to effectively interface with senior management, staff in other divisions, community agencies and other levels of government.
  11. Ability to work independently in a demanding, fast paced, constantly changing environment.
  12. Ability to prioritize multiple projects, processes and work teams.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.

The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment.  In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy, a request for accommodation will be accepted as part of the City's hiring process.

If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.