Leadership Development Program, Canada

Across Canada

Job Overview
The Leadership Development Program is a 24-36-month developmental program available to individuals who are interested in growing their business acumen and restaurant leaderships skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses. LDP participants serve as leaders in roles that support the business needs of Chick-fil-A, including ensuring restaurant excellence at grand openings and in Chick-fil-A operated restaurants, primarily through the capacity as a Grand Opening Supervisor and Interim Manager.
Job Responsibilities & Activities

Grand Opening Supervisor:

  • Prepare new restaurants for their grand opening by planning and executing the Operator’s vision for
  • the business
  • Assist the Operator in the Team Member hiring process by scheduling interviews and providing
  • administrative support
  • Recruit, select and schedule the Grand Opening Trainers, in addition to completing all their hiring and
  • payroll paperwork
  • Ensure Grand Opening Trainers are complying with all brand procedures and standards
  • Ensure a high standard of food quality and safety
  • Establish and order initial inventory; source vendor options for Operator
  • Provide support and training for all back-office systems
  • Identify and solve any operational bottlenecks that may occur throughout the Grand Opening process

Interim Manager:

  • Assess the current state of the business in terms of people, quality, growth and financial stability
  • Establish and maintain any necessary compliances
  • Comply with all required employment laws and regulations
  • Develop and implement required training programs for Team Members
  • Communicate clearly with and actively lead Team Members
  • Foster and grow restaurant leaders who will serve the incoming Operator effectively
  • Ensure a high standard of restaurant cleanliness and customer satisfaction
  • Successfully transition the restaurant to the incoming Operator; ensure all Team Members and the

incoming Operator fully understand all established systems
Minimum Qualifications

  • Strong academic background or a proven track record of leadership
  • High standards of excellence (honesty, integrity, diligence, etc.)
  • Excellent judgement and decision-making skills
  • High level of personal initiative
  • Strong written and verbal communication skills
  • Ability to juggle multiple priorities effectively
  • Good problem solving and analytical skills

Preferred Qualifications
Minimum Years of Experience
Travel Requirements 100%
Required Level of Education Bachelor’s Degree
Preferred Level of Education Bachelor’s Degree
Major/Concentration Various
Minimum GPA (4.0 scale)

Chick-fil-A, Inc. is an equal opportunity employer and
makes employment decisions on a non-discriminatory basis.
We are committed to a diverse and inclusive workforce.

How to Apply