Leadership Development Program (Canada)

ASAP
Across Canada
Entry Level

Overview

The Leadership Development Program is a 24-36-month developmental program available to individuals who are interested in growing their business acumen and restaurant leaderships skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses. LDP participants serve as leaders in roles that support the business needs of Chick-fil-A, including ensuring restaurant excellence at grand openings and in Chick-fil-A operated restaurants, primarily through the capacity as a Grand Opening Supervisor and Interim Manager.

Responsibilities

Grand Opening Supervisor:

  • Prepare new restaurants for their grand opening by planning and executing the Operator’s vision for the business
  • Assist the Operator in the Team Member hiring process by scheduling interviews and providing administrative support
  • Recruit, select and schedule the Grand Opening Trainers, in addition to completing all their hiring and payroll paperwork
  • Ensure Grand Opening Trainers are complying with all brand procedures and standards
  • Ensure a high standard of food quality and safety
  • Establish and order initial inventory; source vendor options for Operator
  • Provide support and training for all back-office systems
  • Identify and solve any operational bottlenecks that may occur throughout the Grand Opening process

Interim Manager:

  • Assess the current state of the business in terms of people, quality, growth and financial stability
  • Establish and maintain any necessary compliances
  • Comply with all required employment laws and regulations
  • Develop and implement required training programs for Team Members
  • Communicate clearly with and actively lead Team Members
  • Foster and grow restaurant leaders who will serve the incoming Operator effectively
  • Ensure a high standard of restaurant cleanliness and customer satisfaction
  • Successfully transition the restaurant to the incoming Operator; ensure all Team Members and the incoming Operator fully understand all established systems

Minimum Qualifications

Minimum Qualifications:

  • Strong academic background or a proven track record of leadership
  • High standards of excellence (honesty, integrity, diligence, etc.)
  • Excellent judgement and decision-making skills
  • High level of personal initiative
  • Strong written and verbal communication skills
  • Ability to juggle multiple priorities effectively
  • Good problem solving and analytical skills

Travel Requirements

100%

Required Level of Education

Bachelor's Degree

Preferred Level of Education

Bachelors Degree

Major/Concentration

Various

How to Apply