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Youth and Family Counsellor - Youth Services Bureau Of Ottawa

Nov 18, 2019
Ottawa, Ontario

Youth and Family Counsellor, YFCS
Reports to: Coordinator, YFCS
Salary: $54,412.80-$65,332.80
2 Positions: full time permanent and full time temporary  (8 months)


Job Summary:

Under the general direction of the Director of Mental health Services and the immediate supervision of a Coordinator of YFCS, the Youth and Family Counsellor is responsible for the provision of intake, assessment and counseling services to youth and families per program demand. The work will be conducted in accordance with policies and directives established within the YSB.

Principal Duties:

  • Adhere to Choice and Partnership Approach (CAPA) system requirements
  • Adhere to Feedback Informed Treatment principles and requirements
  • Deliver individual, family, group, intensive services to clients of the agency in line with program demands
  • Perform case management functions which may include using an integrated plan of care process
  • Complete approved screening tool with clients
  • Assess client need for and recommend when appropriate additional resources or multi-disciplinary support for client
  • Support clients to identify counselling goals & strategies for goal achievement.
  • Utilize recognized interventions to support client in the achievement of established goals
  • Advocate with and on behalf of client as required
  • Attend and participate in individual supervision & peer group supervision
  • Participate in training to ensure ongoing development of skills and abilities – including YSB required training
  • Ensure both electronic and physical client files remain current within established guidelines/policies & procedures.
  • Meet standards defined in Youth and Family Counselling Services Procedural Manual / Policy and Procedures Manual
  • Contribute to program and services development and evaluation.
  • Ensure timely submission of all administrative work in accordance with YSB practices
  • Collaborate and network with community agencies as appropriate and as requested
  • Ensure familiarity with all pertinent legislation
  • Follow safe work practices as established by the Bureau and the program.

Job Specifications/Qualifications:

(The qualifications are appended to the job description and are not intended to be part of the job description)

  • Degree or diploma in Social Work or relevant field coupled with membership in a registered college authorized to practice Psychotherapy
  • Minimum two years related experience in providing counseling services to youth and their families and case management
  • Experience delivering family counseling services using a Collaborative approach and a systemic perspective
  • Knowledge of recognized therapeutic approaches including CBT, DBT, Solution Focused Brief Therapy.
  • Capacity to work using a DBT approach will be considered a significant asset
  • Demonstrated ability to assess need for multi-disciplinary support or other resources
  • Knowledge of mental health issues in adolescents
  • Demonstrated decision making and problem solving skills both autonomously and in a team
  • Oral and written fluency in English is essential. Oral and written fluency in French is essential 
  • Availability and ability to work evenings, flexible hours
  • Flexibility and comfortability in working at various locations which may involve local travel
  • Demonstrated computer skills
  • Valid driver’s license and access to a vehicle


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.


YSB values diversity.  We are committed to building a workforce that reflects the diversity of our community. Accommodation will be made available for applicants with a disability throughout the hiring process.  Applicants must make their needs known in advance.  
All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered.

Apply On-line with resume and cover letter on:

Youth Services Bureau Careers

Please Direct Questions to:

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