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Warehouse Officer - Response Focus - Canadian Red Cross Society

Oct 13, 2019
Mississauga, Ontario

Do you want to make a difference?


Join the world’s largest humanitarian network. The Canadian Red Cross Society, a not for profit, humanitarian organization dedicated to helping the most vulnerable in Canada and throughout the world, is currently seeking a Warehouse Officer, Response Focus.

Reporting to the Warehouse Supervisor, the Warehouse Officer is responsible for supporting the global supply chain and logistics operations of the Canadian Red Cross (CRC) Emergency Preparedness and Emergency Operations with a specific focus on warehousing and inventory management.  The Warehouse Officer will support the inventory management and control, warehousing, materials handling, customer service, to improve productivity, quality, and efficiency of programs. Customer service is a key requirement, as the Officer is accountable for the satisfaction of internal and external customers, vendors, suppliers, and partners. 



Responsibility 1:  Kit Management, Deployment Preparation and Shipping (55%)

  • Maintains and updates all kits to ensure they are ready for immediate deployment in collaboration with the Warehouse Supervisor;
  • Updates appropriate stakeholders regarding the status of all Emergency Response Unit Hospital Modules, as required;
  • Responsible for compiling and updating essential information on inventory items (HS Codes, Country of Origin, etc.)
  • Responsible for maintenance of equipment in inventory (generators, vehicles, technical equipment) according to established schedule;
  • Responsible for the management and preparation of dangerous goods for shipment by air in collaboration with the Warehouse Supervisor and external vendors;
  • Administration of Government of Canada Relief Items in collaboration with Warehouse Supervisor;
  • During Deployment of the Emergency Response Unit:
  1. Preparation of modules based on packing list provided
  2. Labelling of pallets
  3. Oversee the loading of materials for transport
  4. Potential deployment as cargo attendant as requested;
  • Preparation of equipment for various trainings according to packing lists provided;
  • Supports the development and evolution of warehouse standard operating procedures;
  • Supports additional warehouse functions as needed.


Responsibility 2: Warehouse and Inventory Management (25%)

  • Develops expert knowledge of Microsoft Dynamics AX for Inventory Management;
  • Responsible for investigating stock discrepancies as requested by supervisor;
  • Completes regular inventory stock (cycle) counts and report on results;
  • Places inventory and keeps the warehouse tidy and organized so that materials are easily accessed and ensures rotation of stock occurs;
  • Monitors inventory levels for assigned areas/commodities and reports low stock items to supervisor;
  • Monitors warehouse supplies and places orders to supervisors to avoid stock rupture of essential warehouse maintenance and operational supplies;
  • Maintains current product knowledge and responds to internal inquiries for information on products.


Responsibility 3:  Maintenance and Safety (10%)

  • Maintains warehouse equipment and supplies;
  • Maintains a clean area;
  • Participates in regular cleaning activities of warehousing space;
  • Is aware of OH & S requirements to maintain healthy and safe working environment;
  • Flags safety and space issues to manager;
  • Ensures required licencing and training is maintained up to date and flags issues regarding recertification requirements to supervisor.


Responsibility 4: Reinforcement of other components of the CRC Logistics Unit as required, which may include support to emergencies in Canada (5%)

  • Support domestic emergency response operations as required.


Responsibility 5: Supports an effective team in a matrix structure (5%)

  • Develop and maintain membership in functional department and designated project teams;
  • Collaborate to fulfill the agreed objectives, needs and expectations;
  • Foster team work through a professional exchange of experiences and expertise that can be transferred to other areas of work;
  • Ensure sharing and dissemination of services related materials to all concerned actors;
  • Provide back-up to colleagues as required;
  • Follow all CRC’s policies and procedures required to maintain a healthy and safe working environment;
  • Integrate volunteer resources within the scope of responsibilities, as required;
  • Participate in disaster planning, preparation and response, as required;
  • Contribute to a healthy and safe working environment;
  • Perform other duties, as required.



Education and Experience

  • The minimum qualifications for this job include a high school diploma and 2-3 years of job-related work experience in warehousing, humanitarian response, or a combination of both;
  • University or college degree in a related field (logistics, warehousing, international development, humanitarian response etc.) would be considered an asset;
  • Warehousing certified training or equivalent is considered an asset;
  • Valid Canadian G-Class License;
  • Valid Ontario Counterbalance Forklift Operators License (Electrical and Propane); or ability to obtain;
  • Valid first aid certification or willingness to obtain certification;
  • Previous voluntary and/or work experience with Red Cross or another humanitarian organization is an asset.


Knowledge, Skills and Attributes

  • Strong inter-personal and communication skills in English required;
  • Self-motivated, resourceful and works independently, including recognizing and prioritizing needs as they emerge;
  • Excellent mathematical skills and analytical skills required with strong attention to detail;
  • An excellent record keeper;
  • Computer skills, demonstrated abilities in web browser applications, demonstrated proficiency in MS Office suite with an advanced level of MS Excel;
  • Experience with Microsoft AX Dynamix is an asset;
  • Carpentry, electrical, mechanical and/or plumbing skills are an asset;
  • Demonstrated ability to work in a multi-cultural environment and establish harmonious and effective working relationships both within and outside the organization;
  • Commitment to gender equality and social inclusion;
  • Commitment to the principles of the Red Cross Movement.


CRC Core competencies

  • Accountability: respects, inspires trust, is dependable, and uses judgment;
  • Team excellence: adapts, demonstrates commitment, collaborates and builds relationships;
  • Results focused: plans and organizes work, is goal/task oriented, is solution oriented, focuses on continuous learning;
  • Service excellence: is service oriented.



  • Most of the work is performed in a warehouse environment;
  • Physical demands of the position require lifting of supplies and materials up to 75lbs;
  • Ability to work non-traditional hours on short notice;
  • Successfully complete a Canadian criminal record reference check and vulnerable sector check.


How to apply

Interested parties may submit their application by applying Here or on the Canadian Red Cross Online Career Website by October 13th, 2019 midnight EST.

Want to foresee how you will make a difference? Visit our following websites below to get a glimpse of what we do, aspire to be one of our many current delegates, locate where we deploy, and much more!


The Canadian Red Cross is committed to diversity and inclusion in our workplace. All qualified applicants will receive consideration for employment without regard to sex, gender identity, gender expression, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law. We welcome applications from all applicants particularly Indigenous persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification and share our values.

Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process.

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