Virtual Self Help Group Facilitator - MS Society of Canada

Nov 05, 2020
Kamloops, British Columbia

Self-Help and Community Support Groups provide people affected by MS with an opportunity to meet, socialize, and discuss common interests related to MS, including strategies for how to cope better with the disease. The Virtual Self-Help Group Facilitator is responsible for facilitating these virtual sessions in British Columbia and the Yukon.  


The virtual self-help group meetings are held via teleconference on the fourth Friday of every month from 10:00am – 11:00am PDT. Please note that this is a remote role which involves working off-site and communicating with the office virtually.  


What you would be responsible for: 

  • Fostering a safe, caring environment so that group members will feel comfortable discussing their issues and concerns regarding the ways in which they live with MS 

  • Facilitating group check-ins and sessions  

  • Coordinating group meetings and sending reminders via email and phone to members.  

  • Utilizing the Teleconference calling system to set-up and run meetings 

  • Setting the standard for meeting etiquette by communicating and behaving in a respectful manner  

  • Ensuring that all members are given a fair opportunity to express themselves while keeping the group on time 

  • Contacting and coordinating educational workshops 


Interested? Here’s what we’re looking for: 

  • Comfortable navigating online video conferencing apps 

  • Reliable access to internet and phone 

  • Ability to work independently and take on a leadership role 

  • Experience with and understanding of group process and group dynamics 

  • Ability to demonstrate empathetic behaviour including active listening skills 

  • Strong written and verbal communication skills including the ability to interact clearly and respectfully with others 

  • Proficient at providing information but not advice 

  • Knowledgeable in the self-help group model 


Support & Resources:  

  • Volunteer will be supervised at arm's length by Programs and Services staff 

  • Role-specific orientation. Includes background information on MS and the MS Society 

  • Initial group meeting facilitated by MS Society Community Services Coordinator 

  • Access to MS information and resources for individual and group support through MS Society Community Services Coordinator 

  • Detailed instructions regarding the Teleconference calling system 


Why Volunteer:  

  • Contribute your time to an important cause and see your impact on the organization  

  • Obtain professional references and build your work experience 

  • Further develop your leadership, facilitation, and communication skills in a well-respected national organization with experienced professionals  

  • Connect with the MS community in a supportive role and learn more about MS and the MS Society  

  • Gain valuable experience in the non-profit/health services sector 


Time Commitment: 

  • 1.5 hour orientation 

  • 4 hours per month 

  • One year commitment  

Join us in our fight to #endMS! Apply online, or email your resume to and help create positive change. 


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How to Apply