Vice President, Community Development - Scarborough Health Network Foundation
Scarborough Health Network Foundation is seeking a new Vice President, Community Development to lead the Foundation’s strategy and overall management of community-based fundraising initiatives intended to generate net revenue, build organizational profile, and engage and grow the community of support for Scarborough Health Network Foundation.
The Vice President, Community Development reports to the President & CEO of Scarborough Health Network Foundation and works closely with the Board’s new Community Development Committee and community-based Philanthropic Councils. The position has oversight and accountability for signature, peer-to-peer and third party events, event sponsorships, and community fundraising activities such as point of sale appeals, cause marketing, lotteries, and for the staff who develop and execute these programs.
As a key member of the senior leadership team, the Vice President, Community Development will be an important contributor to the overall strategic goals and achievements as the Foundation charts is course for the future. The Vice President will work closely and collaboratively with other Foundation teams to ensure that potential annual, mid-level, major and legacy prospects are identified, and that event participants, sponsors and attendees are integrated into stewardship and communication programs. Through the Community Development program, the Vice President will be a key leader in building the brand and market position of the Scarborough Health Network and SHN Foundation.
ABOUT SCARBOROUGH HEALTH NETWORK
SHN was created through a merger of The Scarborough Hospital’s Birchmount and General sites and Rouge Valley Health System’s Centenary site in December 2016. Working with many community and government partners, patients, staff, physicians, volunteers, and donors, Scarborough Health Network (SHN) is transforming patient care and outcomes today and charting a new course to create a healthier tomorrow.
SHN programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. Across the three hospitals and eight satellite sites they offer full-service emergency departments, diagnostic, surgery, rehabilitation, and geriatric care, as well as advanced birthing centres for moms, newborns, and growing families. We are leaders and partners in specialty paediatric, mental health, and oncology services.
SHN’s care extends well beyond its border having North America’s largest nephrology program and regional community-based cardiovascular rehabilitation service. In addition, SHN is the Central East LHIN designated cardiac centre and centre for spine surgery.
SHN is a community-affiliated teaching site for the University of Toronto, and a partner with a number of other universities and colleges, helping to train the next generation of health care professionals.
In 2018, SHN created a new strategic plan to achieve its Vision of becoming Canada’s leading community teaching health network – transforming your health experience. The 2018-2023 Strategic Plan places a strong focus on teaching and research to provide the very best care, train the next generation of health care professionals, and foster a culture that celebrates our team’s ideas and creativity.
- Build Our Culture to Empower and Inspire Our People
- Improve Population Health, Health Equity, and System Integration
- Transform the Patient Experience through Innovation, Education and Research
- Set a New Standard for Exceptional Quality and Patient Safety
Programs and Services
SHN is committed to providing exceptional care with access to core services such as emergency departments, laboratories, medical imaging, and pharmacy. They offer specialized programs across three hospitals, including:
- Cancer Care
- Cardiac Care
- Diabetes Education
- Diagnostic Imaging
- Emergency Care
- Maternal Care
- Mental Health Care
- Nephrology and Dialysis
- Palliative Care
- Seniors Health
ABOUT SCARBOROUGH HEALTH NETWORK FOUNDATION
Situated in one of the most diverse communities in the world, Scarborough Health Network Foundation inspires the support necessary to improve patients’ lives through exceptional care at Scarborough Health Network. The Foundation works with generous donors, volunteers, and community members to support the Scarborough Health Network’s vision to be Canada’s leading community teaching health network. Currently raising over $12 million annually, the Foundation is developing an ambitious plan to increase its presence in the hospital and the community and grow its base of support through its major fundraising campaign. The capable, motivated and relationship focused Community Development team of four is highly engaged with the community, building relationships with individuals, families, and businesses to support their fundraising efforts, and build the profile and reach of the Foundation.
From galas to golf tournaments, each year SHN Foundation hosts a variety of events which raise much-needed funds for life-saving equipment and innovative patient care. These events are supported by devoted volunteers through event committees and community councils. Building on previous event successes and insight into current market trends and best practices, the Foundation seeks to develop new, engaging, and innovative signature events with support from the community.
COMMUNITY DEVELOPMENT COMMITTEE
The Community Development Committee of the Board was defined in June 2020 as a new committee to support the next stage of the Community Development Program. The VP, Community Development will have the opportunity to set the course for this committee and seek input, strategic advice and community connections to ambitiously take the program to the next level.
Philanthropic Councils are membership-based committees of prominent or influential community leaders. The Philanthropic Councils are a means to engage our diverse community, grow the Foundation’s constituency of supporters, and foster community-based fundraising initiatives. The members use their community networks to bring awareness to the role of community giving in supporting the hospital’s equipment and capital needs. Councils are engaged in developing and executing fundraising events identified by their members and are responsible for identifying and soliciting prospective major gifts within the community.
In addition, the Philanthropic Councils create a voice for advocacy and diversity and connect the community to the work of Scarborough Health Network Foundation and Scarborough Health Network.
SHN Foundation currently manages six Philanthropic Councils:
- Women of Philanthropy
- South Asian
The Foundation has embarked on an ambitious fundraising campaign dedicated to building the health care infrastructure that Scarborough needs and deserves. The first phase of the multi-year campaign is focused on raising $100 million for four transformative initiatives:
- Medical Imaging & Vascular Centre at the General hospital to bring all diagnostic imaging services into one location for efficient, patient-focused delivery.
- The Bridletowne Neighbourhood Centre, a community hub for dialysis treatment, diabetes education, and chronic disease management.
- New and larger Emergency Departments at Centenary and Birchmount hospitals to continue care for the growing community.
- State-of-the-art medical equipment across all hospitals.
With the recruitment of a Campaign Chair, Honorary Chairs, and a Campaign Cabinet, SHN Foundation has build a strong team that will engage not only the Scarborough community, but also downtown business leaders and prominent GTA philanthropists. Working with the Campaign Chair and key partners, SHN Foundation is developing the creative approach and market positioning for the Campaign that will have a multiplier effect across Annual Giving and Community Development.
For more information about Scarborough Health Network and its Foundation, please visit:
- Scarborough Health Network
- Scarborough Health Network Foundation
- SHN Foundation Events
- Philanthropic Councils
- SHN Foundation 2019 Financial Statements
- SHN COVID-19 Response
- SHN Foundation News
- SHN Foundation Board of Directors
As lead for Community Development, the ideal candidate will be a driven and growth minded fundraising leader and will bring deep expertise in fundraising event strategy and sponsorship. With significant experience in evaluating, innovating, and building signature, community and third party events that raise substantial funds and build relationships with stakeholders in the community, the Vice President, Community Development will be a relationship-builder who has a passion for community healthcare. As a member of the Foundation leadership team, the successful candidate will be a collaborative team player who builds integration and alignment and will play an important strategic role as the Foundation charts its course for the future.
With experience in business planning, evaluation, and financial analysis, the new incumbent will assess the viability and sustainability of the current portfolio, evolving those events with potential to successfully grow unrestricted revenue and community networks for the Foundation. Analytical and data driven, the successful candidate will use metrics to develop strategy, monitor progress, and make decisions. Experienced with fundraising technologies including data capture and prospect management, the new VP will advocate for the incorporation of best practices to improve pipeline development, donor engagement, and stewardship.
As the executive lead for the Board’s new Community Development Committee and our six community-based Philanthropic Councils, the ideal candidate will be highly inclusive and will encourage input and insights from others.
The Vice President will be experienced in engaging and coaching volunteers as advocates and champions for philanthropy. The successful candidate will work with community leaders to bring a strong understanding of the importance and impact of community giving, and the significant role the community plays in supporting their hospitals.
The VP, Community Development will have experience working with an ethnically and demographically diverse population and a curiosity, enthusiasm, and willingness to learn about different cultures. With poise, sensitivity, and respect, the successful candidate will have proven experience engaging and connecting with all types of stakeholders including staff, the board and volunteer network, donors, businesses, and community members at large. Accessible and responsive, the new incumbent will authentically demonstrate the best interests of the community to earn trust and build credibility for the Foundation and the Hospital.
The ideal candidate will be a competent, engaging, and compelling public speaker who possesses the ability to communicate the clinical needs of the hospital and the value and impact of philanthropy as a tangible way for donors to contribute and participate. The successful candidate will educate the community about the healthcare funding model, and bring awareness to the role of the community for equipment and capital needs. The Vice President will build a strong presence in the community and will be expected to give speeches, attend cheque presentations, and represent the Foundation at numerous events, including during evenings and weekends.
Open and approachable, the Vice President will inspire our energetic, cohesive, and motivated team, providing opportunities for them to learn and grow in their roles and careers. The successful candidate will be an experienced team leader who can develop and communicate a clear vision around team and individual goals. With a supportive and empowering approach, the new incumbent will provide clarity around roles and accountability, and the tools and support for staff to be successful.
Scarborough is one of the most diverse communities in Canada, and an understanding of the demographic and philanthropic landscape of the Scarborough Health Network community is important in this role. The successful candidate will benefit from having a connection to Scarborough and/or have an understanding of our compassionate, vibrant, and diverse community. Building on strong existing relationships and networks, the Vice President, Community Development will develop partnerships and find new inroads into the community to achieve the vision of becoming Canada’s leading community teaching health network.
KEY DUTIES AND RESPONSIBILITIES
Fundraising Strategy & Execution
- Develop and lead the Foundation’s fundraising strategy encompassing the full range of community and signature fundraising events, activities and philanthropic councils, and supporting the achievement of the Foundation’s broader strategic goals.
- Develop a marketing and communications plan for the Community Development portfolio in alignment with the Foundation’s overall communications plan, to build brand and mobilize the large and diverse communities we serve.
- Provide leadership to a Board committee that will support and provide guidance for the Community Development program; ensure effective governance and administration in partnership with the Board Secretary.
- Support the recruitment, succession planning, encouragement, and effective use and engagement of volunteer leaders for community-based fundraising.
- In alignment with the stewardship team, develop a stewardship framework for relevant key volunteers, sponsors, donors, third party groups, and/or event participants, ensuring that communication is timely, targeted, and effective.
- Create and implement a sponsorship plan to support event fundraising strategies.
- Create, manage, and implement signature events that raise significant net revenue, build profile for the Foundation, and grow the community of support.
- Build and grow current third-party events and revenue including the development and/or revision of a framework, guidelines, and tools to support more effective fundraising and awareness-raising by these events.
- Ensure third-party and community events are run in a cost-effective manner while adhering to CRA guidelines and other regulatory requirements in order to maximize return on investment.
- Work closely and collaboratively with other Foundation teams to ensure that potential annual, monthly, mid-level, major gift, and planned gift prospects are identified, and that event participants and attendees are enrolled into the appropriate donor journey and communication programs.
- Serve as a spokesperson for the Foundation within the community, in order to communicate appreciation, need, and impact.
- Recruit, train, coach, and manage staff in a way that encourages people to collaborate and be accountable to achieving their goals and to one another.
- Establish annual goals and objectives, meet regularly with staff to review progress, and conduct annual performance reviews. Manage staff performance in relation to the goals established for the department and for individual achievement.
- Model and cultivate a positive culture and tone for the organization.
- Ensure that Foundation policies are implemented and followed by staff and volunteers.
- Respect diverse cultures and opinions, encourage inclusive behaviour, and ensure that all staff and volunteers are treated in an equitable manner.
- Prepare, implement, and monitor an annual operational plan and budget for the Community Development portfolio, in alignment with overall Foundation plans.
- Ensure that project-management best practices are applied to the portfolio, in order to maximize efficiency and effectiveness.
- Establish, monitor, and maintain cost-per-dollar-raised targets, as well as non-financial goals, for each revenue stream and event.
- Ensure that the team is accurately recording donor and prospect information into Raiser’s Edge.
- Coordinate with the Finance team to ensure that accurate and timely receipting processes are followed, and that volunteer leaders are kept informed with appropriate updates.
QUALIFICATIONS & COMPETENCIES
Values & Behaviours
- Is passionate, inclusive, courageous, innovative.
- Has ambition and drive to succeed in collaboration with others.
- Acts with positivity and energy.
- Is warm, engaging, and approachable.
- Leads with empathy and kindness.
- Is trustworthy, genuine and a person of high integrity.
- Progressive experience in leading and managing teams of fundraising professionals.
- Previous experience serving as a member of a senior leadership team.
- Proven experience in effectively engaging community lead volunteers.
- Proven relationship-building abilities, including experience working with a diverse group of stakeholders, volunteers, and board members.
- Knowledge of and some familiarity with the diverse communities that live in our catchment area is expected for this role.
- Excellent interpersonal skills and ability to collaborate effectively with diverse internal and external stakeholders.
- Strong verbal and written communication skills, and the ability to enthusiastically deliver key messages.
- Exceptional listener who seeks to understand different ideas and points of view.
- Strong customer services skills, and the ability to effectively resolve conflict and negotiate win-win solutions.
- Significant fundraising management experience in a not-for-profit organization.
- Exceptional community fundraising track-record of overseeing programs and delivering revenue and net revenue within portfolio.
- Demonstrated ability to clearly present information and persuade others through discussion, written communication, public relations, and marketing to generate fundraising and business development.
- Understanding and experience with multilevel, complex sponsorship transactions.
- Exceptional relationship-building expertise with the ability to comfortably interact with all levels of stakeholders. Presents well, is professional with a high standard of ethics, integrity, and respectfulness.
- Demonstrates a passion for philanthropy, a high degree of energy and enthusiasm towards fundraising and networking opportunities.
- Results oriented, self-motivated, accountable for individual goals, able to work independently and in a team environment.
- CFRE designation, affiliation with AHP, AFP, and/or other fundraising professional associations are considered assets.
- Strong strategic mindset and ability to problem-solve.
- Experience in building and managing budgets.
- Excellent organizational and business planning skills, as well as strong project management abilities.
- Experience with Raiser’s Edge and relevant office tools and technology is required.
- While some knowledge and understanding of hospitals and health care would be an asset, more important is a willingness to listen, learn, and work respectively and collaboratively with our hospital colleagues.
- Flexibility of hours is required from time to time, including some evening and weekend hours.
- A valid driver’s license and access to a reliable vehicle is required for this role.
FOR MORE INFORMATION
KCI (Ketchum Canada Inc.) has been retained to conduct this search on behalf of Scarborough Health Network Foundation. For more information about this Foundation leadership opportunity, please contact Tara George, Partner / Lead, KCI Search + Talent or Ellie Rusonik, Associate Vice President by email at SHNF@kcitalent.com
All inquiries and applications will be held in strict confidence. Interested candidates should send resume and letter of interest to the email address listed above by August 31, 2020.
To view the full Executive Brief, please visit: www.kcitalent.com
Scarborough Health Network Foundation (SHN Foundation) embraces and celebrates our community′s unique multicultural heritage and diversity. SHN Foundation is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.