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Support Worker, Service Coordination - Community Living Mississauga

Dec 09, 2023
Mississauga, Ontario
Support Worker – Service Coordination
Community Living Mississauga
Mississauga, ON
Permanent, Full-Time
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Organizational Profile 

Community Living Mississauga has been a source of support for people who have an intellectual disability since 1955. Community Living Mississauga provides a variety of supports and services to people who have an intellectual disability, including: residential supports, employment resources, community engagement, Supported Independent Living, respite, and various day support options. Our mission is to provide support to people to ensure their quality of life in the community is meaningfully improved, promoting inclusion and independence.

For more information about Community Living Mississauga, we invite you to visit our website at

Job Summary

Working under the guidance of a Supervisor or Manager, this position is responsible for individualized service coordination support for people who have an intellectual disability and their families.

Key Responsibilities
  • Provide service coordination support based on goals identified by people supported and their families.
  • Make appropriate referrals to services and programs in the community to address the active goals identified.
  • Keep informed about and utilize the resources available in the community.
  • Promote community inclusion, independence and self-determination for the people supported.
  • Work collaboratively with co-workers, community partners, the people supported and their families to solve problems and resolve conflicts.
  • Promote the standards set by the organization in terms of Personal Outcome Measures and incorporate these standards whenever possible when planning with families.
  • Identify/Report support situations that do not meet the “Minimum Standards Guidelines” set by the organization. 
  • Utilize/Develop new techniques, options or approaches to supporting people and their families.
  • Developmental Services Worker Diploma (preferred) or Social Services Worker Diploma, Child and Youth Worker Diploma with a minimum of 1 year of experience working or volunteering with people who have an intellectual disability.
  • Will also consider a University Degree with a minimum of 1 year of experience working or volunteering with people who have an intellectual disability.
  • Must have a valid Ontario Driver’s License (Class G or G2), access to a reliable vehicle and Insurance.
  • Current valid First Aid/CPR certificate required.
  • Proficient with PC computer environment; MS Office (Word, Excel, Outlook, etc.) and other software.
  • Excellent interpersonal and communication skills (verbal, non-verbal, written).
  • Ability to work collaboratively in a team environment and with families as necessary.
  • Good problem-solving and conflict resolution skills.
  • Bilingualism in English/French or other language would be considered an asset.
Why Join our Team?                                                                                       

Community Living Mississauga is a leader in providing support to people who have an intellectual disability. You will be joining a diverse, inclusive and passionate team of employees who are dedicated to making a meaningful difference in the lives of people. We offer:
  • The opportunity to make a meaningful difference in someone’s life.
  • On-going learning and career development opportunities.
  • Access to exclusive discount offers and savings on entertainment, travel, attractions, shopping, health, wellness, sports and more.
  • Membership in a defined contribution pension plan (subject to meeting eligibility requirements).
  • Extended Health, Dental and Vision Care.
  • Employee and Family Assistance Program.
  • Employee Recognition & Rewards Programs.
  • Friendly, respectful, supportive and inclusive work environment.
Community Living Mississauga is committed to taking every reasonable precaution to protect employees and people who receive supports and services. In an effort to protect the wellbeing of our employees and the people we support, full COVID-19 vaccination is an essential requirement of all positions at Community Living Mississauga. You will be required to submit proof of full vaccination.

Community Living Mississauga values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices, including accommodation at any stage of the recruitment process in compliance with the Accessibility for Ontarians with Disabilities Act.  

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose. Please apply directly on our website:

This job is from CharityVillage