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Stewardship Coordinator, Campaign - Ronald McDonald House Charities Alberta Society

Feb 18, 2024
Calgary, Alberta
Stewardship Coordinator, Campaign
(Calgary or Edmonton)

Ronald McDonald House Charities® Alberta (RMHCA) is passionate about providing a home away from home for families with seriously ill or injured children who must travel for medical care.

We know that a family with a sick child is a sick family.  Our Ronald McDonald Houses provide a warm, compassionate and comfortable environment where families can share experiences, receive respite and distraction, eat a warm homemade meal and rest, all while caring for their child at the hospital next door.
RMHCA is part of a global network of Houses, Family Rooms, Care Mobiles and Comfort Carts prioritizing family-centered care through delivery of our unique core programs. RMHCA operates four Houses offering 87 private family suites, and three Comfort Carts that deliver bedside services in hospital. 

We’re currently engaged in a multi-year, $80M capital campaign to reduce the service gap by tripling our capacity in Calgary and Edmonton. Construction on an expanded facility in Calgary is currently underway and scheduled for completion in 2025.

Your Role

Reporting to the Associate Director, Development, the Stewardship Coordinator, Campaign is responsible for the execution of the stewardship plan for the Capital Campaign. The bulk of the tasks will involve collaborating with the campaign team and ensuring plans are implemented according to the agreed guidelines and timelines.

This is a hybrid position that requires travel to Ronald McDonald Houses in Alberta. Some evening and weekend work will be required. This position can be based out of Calgary or Edmonton.

Your Key Responsibilities
  • Engage with and support the campaign team in the fundraising process by managing all stewardship and recognition activities according to the stewardship matrix for our campaign donors, providing excellent relationship management and prompt follow up
  • Track cultivation and solicitation activities for campaign and timing for donor/prospect visits, debrief and assist in tracking follow up activity
  • Collaborate with campaign team members to ensure the timely and accurate completion of routine work such as gift acknowledgements, solicitation and cultivation mailings, and event invitations
  • Oversee the proper acknowledgement of campaign donations by drafting thank-you letters, greeting cards, reports and making timely touch points
  • Maintain an up-to-date naming inventory and framework
  • Become proficient at all aspects of the Raiser’s Edge database, including data entry, stewardship management and tracking
  • Assist in planning, scheduling and managing campaign volunteer groups to ensure stewardship deliverables are on track
  • Assist with campaign stewardship/cultivation events such as House receptions, House tours, and fundraising events
Required Qualifications
  • 2+ years of progressive fundraising/stewardship experience for a not-for-profit
  • Advanced analytical skills, timely problem-solving (issue identification and prioritization) skills, communication and presentation skills are essential for this role
  • Strong networking and social skills
  • Attention to detail is a must
  • Experience with MS Word, Excel, and PowerPoint
  • Exceptional customer service and stewardship skills
  • Ability to prioritize, multi-task efficiently and respond to a high volume of ongoing requests in a timely fashion
  • Advanced project management and client-management skills
  • Proven history on creating and maintaining external and internal relationships
  • Ability to travel within the province of Alberta
  • Must provide a clear criminal record check including a vulnerable persons check
What we Offer
  • Competitive compensation
  • Comprehensive benefits plan
  • Employee Assistance Program
  • Professional development opportunities
  • Social events
  • Vacation & personal days
  • Flexibility and a hybrid work schedule
  • RRSP matching program
  • Opportunity to participate in various committees
  • A culture built on our values of passionate, excellence, entrepreneurial, relentless, people-first
RMHCA is proud to be recognized as a 2022 Canadian Nonprofit Employer of Choice. We employ 87 people and hundreds of volunteers. 

Diversity, equity, inclusion, and cultural safety are guiding principles at RMHC Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.

We thank all candidates who apply; however, only those selected for interview will be contacted.

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