Specialist, Major Donor and Planned Giving - Toronto Humane Society

May 04, 2021
Toronto, Ontario

Job Summary

Working under the direction of the Division Manager, Fundraising, the Specialist, Major Donor and Planned Giving is responsible for leading Toronto Humane Society’s Major Gifts and Planned Giving Fundraising Program. This role involves identifying potential donors, the cultivation of both major and legacy gifts, and the development of a soliciting strategy that increases revenue and improves donor stewardship. 


Main Duties/Responsibilities

  • Coordinate both the major gift and planned giving programs and communications between prospects and Toronto Humane Society.
  • Work with Division Manager, Fundraising to design and manage the direction of the major gift and planned giving programs.
  • Stay up to date on all current programs and initiatives at Toronto Humane Society in order to have detailed and accurate conversations with potential and recurring donors.
  • Design an effective donor stewardship program for both areas of fundraising.
  • Develop, cultivate, and build relationships with donors and potential donors.
  • Be the main point of contact for law firms related to legacy gifts.
  • Work with donor’s executors to fulfil the donor’s wishes.
  • Review incoming bequest documents for the CEO to sign off.
  • Co-ordinate with legal counsel on complex/contested estates and participate in settlement negotiations.
  • Maintain meticulous records in fundraising database on the donor’s relationship and gift status with Toronto Humane Society.
  • Promote legacies program to potential benefactors.
  • Assist in Society’s fundraising campaigns and donor related events.
  • Select prospects for cultivation.
  • Solicit donations from potential and previous donors.
  • Provide innovative leadership on donor identification, engagement, stewardship.
  • Assist with the development of and adherence to fundraising policies and processes.
  • Assist with the development and delivery of campaigns to support fundraising activities.
  • Foster, promote, support and drive inclusion to promote, embrace and progress Diversity, Equity & Inclusion at Toronto Humane Society.
  • Maintain a high level of confidentiality in all interactions.
  • Attend and participate in workshops, seminars, and in-service training to further education, skills, and training.
  • Be aware of and work within the regulations of all Toronto Humane Society policies and protocols.
  • Work in compliance with the provisions of the OHSA and its regulations, including understanding and adhering to the requirements of the Health and Safety Manual, and any other rules and regulations established by Toronto Humane Society.
  • Work cooperatively with all volunteers and recognize the talent and commitment they bring to Toronto Humane Society.
  • Other duties as required in the day-to-day operation of the Society.



  • Post-secondary degree in a related discipline
  • 2 or more years’ sales or fundraising experience
  • Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
  • Ability to persevere through challenges in a dynamic and fast-paced environment
  • Meticulous records maintenance skills
  • Operational knowledge of Toronto Humane Society or other animal welfare organizations is an asset.
  • Ability to identify the source of problems and identify and implement creative solutions
  • Strong interpersonal skills and a demonstrated ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times in a diverse environment
  • Ability to manage multiple projects and meet deadlines in a fast-paced and changing environment
  • Demonstrate a commitment to customer service and solves problems quickly and effectively making customer/donor related issues a priority.
  • An understanding and commitment to fundraising ethics and donor privacy.
  • Outstanding oral and written communication skills.
  • Advanced skills in MS Office (Outlook/Word/Excel/PowerPoint)
  • Acts as a positive influence throughout the organization, fostering commitment to teamwork and building a climate of professionalism, openness and communication.
  • Affection for animals, concern for their welfare, and knowledge of animal care would be an asset.


Work Conditions

  • Flexible hours including evenings, nights, weekends, and holidays
  • Attendance and participation in training
  • Operation of computer, phone, and peripherals
  • Interaction with the public, employees, volunteers and management
  • Opportunity to work from home, with requirement to occasionally attend the office (During COVID-19 fully remote)
  • May be required to work long hours
  • Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, odors, noise extremes, hazardous materials, bright/dim lights, toxic agents, animal attacks, animal bites, disease, pathogenic substances, or rude/irate customers.


This position is a non-unionized position. 

  • Interested applicants should forward a copy of their resume to: hr@torontohumanesociety.com The Toronto  Humane  Society  is  a  respectful and  inclusive  workplace.  We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.
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