This job is no longer available.

Special Agreements Officer (FLS) - Ontario Ministry of Children, Community and Social Services

Oct 24, 2019
Toronto, Ontario

Are you bilingual and ready to make a difference in the lives of your community’s most vulnerable citizens by providing information, advice and assistance? If so, then consider this challenging opportunity with the Ministry of Children, Community and Social Services.

What can I expect to do in this role?

You will:

  • Administer, monitor, coordinate and evaluate the Special Services at Home Program (SSAH), Assistance for Children with Severe Disabilities Program (ACSD) and Enhanced Respite for Medically Fragile and/or Technology Dependent Children (MFTD);
  • Provide orientation to community agencies, families and the general public concerning the intent and goals of these programs;
  • Review and recommend approval of requests for SSAH;
  • Provide advice to service providers and parents on availability of programs to meet child/adult needs;
  • Make recommendations for approval and conduct reviews of ACSD clients.

**Please note this is a French/English bilingual position only**

Location: Toronto

How do I qualify?


  • You must have oral and written French language skills at the advanced level, and proficiency in English

Legislation and Community Resources Knowledge:

  • You have knowledge of community resources/agencies for persons with developmental, physical and other disabilities
  • You have knowledge of, and ability to interpret, relevant legislation such as Developmental Services Act, Child and Family Services Act, Ontario Disability Support Program and other related legislation

Communication, Negotiation and Interpersonal Skills

  • You demonstrate strong oral and written communication skills to effectively provide information and converse with clients and the public
  • You can apply your interpersonal and customer service skills to manage relationships
  • You have negotiation and interviewing skills to obtain important information and utilize tact and discretion to clearly understand the needs of clients with disabilities

Analytical and Problem-Solving Skills

  • You are able to analyze information to understand and explain legislation, policies and guidelines
  • You have proven problem-solving skills to identify gaps in services within the community, and provide recommendations and potential solutions
  • You exercise sound judgment when dealing with sensitive information

Organizational and Computer Skills

  • You have demonstrated organizational skills to meet deadlines and work under pressure
  • You have a proven ability to work independently
  • You have experience using computer applications, including MS Word, Excel, Outlook, etc.
  • You are able to use automated computer systems and online database systems

Salary Range: $1,148.27 - $1,452.50 per week

Additional information:

  • 1 Bilingual Temporary, duration up to 12 months (with possibility of extension), 375 University Ave, Toronto, Toronto Region, Criminal Record Check


  • This ad is also available in French.
  • In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you. (Note: If a Vulnerable Sector Screening Check is required, it must also be obtained in person at your local police service).

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

Please apply online, only, at, quoting Job ID 140434, by Thursday, October 24, 2019. Please follow the instructions to submit your application. Faxes are not being accepted at this time.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact us at to provide your contact information. Recruitment Services staff will contact you within 48 hours. Only those applicants selected for an interview will be contacted.

The Ontario Public Service is an inclusive employer. Accommodation will be provided in accordance with Ontario’s Human Rights Code.

This job is from CharityVillage