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Shelter Program Worker - Casual, On-Call - Western Ottawa Community Resource Centre

Apr 05, 2024
Kanata, Ontario

Provide Direct Service by

  • Assessing requests for residential shelter services according to Chrysalis House policies and procedures, ensuring alternatives are found if Chrysalis House services are not appropriate;
  • Providing crisis intervention, through telephone and personal contact with abused women and their children;
  • Assessing level of risk and executing emergency measures as necessary;
  • Conducting intake and discharge process for all residents;
  • Ensuring that all health, medical and safety needs of residents are attended to;
  • Ensuring the effective day-to-day operation of services at Chrysalis House; including but not limited to: answering the crisis, business and donation lines, answering the door, accepting donations etc.
  • Ensuring the general cleanliness of Chrysalis House, including, but not limited to, transitioning rooms and supporting residents to participate in household responsibilities;
  • Assisting residents of Chrysalis House with cooperative living guidelines, including resident mediation and conflict resolution
  • Being responsive to immediate needs of residents such as: getting their medications, access to food supplies, bus tickets etc.
  • Checking in with residents on each shift
  • Ensuring all safety and security procedures are followed;
  • Ensuring that service is accessible to all women, by accessing communication and interpretive services as requested;
  • Acting as staff resource person to Peer Supporters as needed;
  • Providing opportunity for and facilitating peer support among residents.
Knowledge, Experience and Skills

Requirements
  • Social Service Workers Diploma or equivalent in experience, education and training;
  • Minimum of 2 years direct work experience with abused women and/or their children;
  • Demonstrated commitment to and knowledge of community-based model of intervention and feminist principles;
  • Knowledge of violence against women and children who witness violence issues;
  • Demonstrated crisis intervention skills;
  • Demonstrated group facilitation skills;
  • Proven conflict resolution skills;
  • Proven ability to work independently, and within a team approach;
  • Strong communication skills;
  • Multitasking abilities;
  • Demonstrated ability to identify and serve the needs of diverse communities;
  • Standard First Aid and CPR training is a requirement;
  • Ability to communicate fluently in English, spoken and written;
  • Additional language abilities an asset.

We are an equal opportunity employer. All employment decisions are based on business and job requirements. All qualified applicants will receive considerations for employment based on individual qualifications, without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status (including single status), gender identity, gender expression, record of offences (in employment only), sex (including pregnancy and breastfeeding), sexual orientation or any other status protected by the laws or regulations in Ontario.

WOCRC has an accommodation process in place that provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please do not hesitate to let us know how we can best accommodate you.

We thank all applicants for their interest in this employment opportunity. Please note however that, due to the volume of résumés received, only those applicants selected for further consideration will be contacted.


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