Resource Hub Project Coordinator - Women's Centre of York Region
Based in York Region, the Women’s Centre of York Region (WCYR) provides education, counselling and skills development opportunities to support women from diverse communities as they strengthen and sustain their personal growth and economic independence. Our services and programs are offered in an anti-racist, anti-oppressive, trauma-informed, women-centred environment.
We are currently seeking a project coordinator for a 5-month contract to create an online client portal that will be made available to women, WCYR staff and service providers in the VAW sector. The successful candidate will use an intersectional approach to creating a digital platform that is ADA & WCAG Compliant and multilingual to support francophone women and women who are newcomers. Training workshops on how to use the portal and what is available will be created and provided to staff and surrounding VAW agencies as well as in the community through outreach efforts are also required.
The incumbent will:
- Attend bi-weekly meetings
- Client Online portal site plan created
- Integrate the following programs to the portal - a member login, accessible, survey pop-ups, google analytics, chat features, and our social media accounts. Programs may be added or changed in the duration of the project.
- Create pre-recorded instructional videos/workshops
- Create pre-recorded training videos
- Ensure the videos and content is available in both English and French
- Complete the client portal and review with WCYR management for approval
- create an informational pamphlet about the portal to provide to organizations to see who would like to request membership
- create marketing materials with support for graphic designer
- Host training workshops for staff to update the portal as needed.
- Host training workshop for service providers - if enough members request to sign up.
Skills and Abilities:
Incumbent should have experience and knowledge in the following skills, applications and software:
- Video editing software such as iSpring Suite.
- Ability to create the content and videos for e-learning modules topics are listed below
- Ability to work with web developer, program manager and executive director to complete project deliverables on time.
- Ability to work independently and with different departments to complete project deliverables on time.
- Ability to contact companies to purchase and integrate programs such as Accessibe
Experience in the following areas is an asset and not required:
- Fluent in French, asset
- Knowledge of Accessibe and integration to the WCYR website
- Squarespace and available app integrations available through Squarespace
- Experience in web-design
- A degree in education, social work or related profession is preferred.
- Knowledge of adult learning principles and social services specifically to the violence against women sector
- Experience creating instructional videos
- Gender-based analysis
List of instructional videos to create:
- Pre-recorded videos to help women navigate the online world - How to sign up for and use the following programs Zoom, doxy.me, email accounts including Gmail and Outlook, etc.
- Internet Safety Workshops – how to browse incognito, how to erase your tracks, how to use the exit quickly button
- How to use WCYR’s services – electronically sign documents through our client database using different programs such as Gmail, Outlook, or Client Connect.
- Online harassment – what is it and what to do about it.
- How to view the pages in another language and the accessibility features available.
- Pre-recorded training videos for service providers and clients on how to use the community resource hub – for example it takes you directly to the area of the organizations web page the referral can be found.
- Pre-recorded Welcome/intro video for clients on how to access the resource hub and what’s available once granted access.
- Pre-recorded video for staff on how to sign clients up for the portal and how to use it.
Please note: Resources will be added with consultation from the VAW sector, staff, and women in the community.