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Psychogeriatric Case Manager - COSS - LOFT Community Services

Sep 20, 2020
Toronto, Ontario

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance abuse, poverty and homelessness. Serving over 5300 people and providing 1654 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. In 2018 LOFT was a Nonprofit Employer of Choice™ Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a Psychogeriatric Case Manager.



As a Psychogeriatric Case Manager you will be part of a team that creates and coordinates a support network and linkages for older adults and seniors living in LOFT’s senior’s program sites in the Jane/Finch area and/or living independently on their own in the wider Jane/Finch community, to appropriate community services. Many of these seniors will be living with mental illness and/or addiction challenges. There will be a range of assistance and supports for clients to access these services.

Note: Staff will be required to work in residents’ rooms/apartment units and may therefore be exposed to secondhand smoke. There may be occasional evening and weekend hours.



  • Completion of or working towards a diploma/degree in Social Services/Human Services or equivalent;
  • Minimum three years related experience in providing support to vulnerable seniors and older adults with special needs including mental illness, addictions and severe social isolation;
  • An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with clients on goals/priorities;
  • Crisis intervention skills, with well developed problem solving abilities and interpersonal skills;
  • Group counseling related to mental health, addictions and related issues;
  • Good oral and written communication skills and computer literacy, including MS Word and Excel;
  • Counseling, responding and assessment skills;
  • Creativity and flexibility to approaches;
  • Knowledge of community resources and supports;
  • Ability to work effectively as part of a team and interact with workers from a variety of agencies;
  • Understanding of cultural competency and framework;
  • Valid drivers’ license;
  • Knowledge of other languages is an asset.


TO APPLY:  Send resume with cover letter to Human Resources,



LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve.  LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Upon request, accommodation will be provided in all parts of the application and hiring process.

Contact  or (416) 979-1994 to discuss your accommodation requirements.


PLEASE INCLUDE: “PCM - COSS” in the subject line of any emails.

CLOSING DATE: September 20, 2020

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