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Project Manager Human Trafficking Community Research and Education Project - Victim Services of Durham Region

Oct 04, 2021
Durham, Ontario

Project Manager Human Trafficking Community Research and Education Project

Length of Contract Term- .8FTE (4 days a week) from date of hire until March 31, 2024

Start Date: November 2021


Victim Services of Durham Region (VSDR) assists individuals and their families in the immediate aftermath of crime or sudden tragedy. Operating 24 hours per day, 365 days per year, the only service in the Durham Region providing immediate on-scene crisis, trauma, safety and mental health support services to victims of crime and sudden tragedies. Our programs provide crisis intervention, practical assistance, referrals to a wide range of programs, services and counselling. The immediacy of this service assists in mitigating the harmful effects of trauma on victim(s) and their loved ones.

We are seeking an .8FTE Project Manager to manage the Rise Up Research and Education project to improve the practices and policies of Durham region’s five hospitals around the care of human trafficked patients.  This project is supported by a multi-year grant of Women and Gender Equity Canada


Project- Specific Service Delivery:

  • Ensure full delivery of the Rise Up Project
  • Establish and coordinate project Advisory Survivor Panel
  • Oversee project evaluation including contracting outside researcher, implementing evaluation plan, and tracking statistics
  • Facilitate community research with Human Trafficking survivors
  • Liaise with Durham Regional Hospital, identify areas for policy and practice improvement
  • Develop hospital screening and response protocols as per the community research and needs of hospitals
  • Develop and deliver training on screening and response protocols
  • Complete all reporting requirements
  • Liaise with funder, WAGE  
  • In partnership with marketing team and designers, help write copy for website, brochures, marketing materials
  • Report to Clinical Director

Office Administration:

  • Deliver VSDR service in Durham Region in accordance with the agency's mandate, policies, and procedures.
  • Work cooperatively in a team environment with the VSDR Board of Directors, Executive Director, staff, police and fire services, volunteers and community representatives.
  • Maintain strict client confidentiality as per agency policy and procedures.
  • Document and maintain statistics and reports as required.

Organizational Responsibilities:

  • Build and maintain professional linkages with community service providers.
  • Conduct public awareness activities as required.
  • Actively participate in volunteer and student training, including mentorship and supervision.
  • Assist in organization of all VSDR’s events
  • Perform other related duties as assigned

Required Qualifications

Project-Specific Skills:

  • Experience in policy, health care setting, partnership development, and community research
  • Experience with adult education principles and facilitation/training, and evaluation
  • A Masters degree in Social Work, Public Policy or Public Administration would be an asset.
  • Minimum three years of experience in project management, or program management, with specific focus on gender-based violence
  • Superb written communication skills with an acuity for detail
  • Understanding of trauma-based, harm reduction and sex-positive perspective
  • Excellent communication, interpersonal and organizational skills
  • Knowledge of social service organizations and services provided by community agencies to foster co-operation, collaboration and build effective partnerships
  • The successful candidate must be able to work occasional evenings and have the ability to travel across the region
  • Proven ability to use computer software and database tools
  • Successful completion of a detailed criminal background check
  • Bilingualism is an asset

Core Competencies:

  • Demonstrated ability to work independently with minimal supervision
  • Initiative and commitment to continuous learning
  • Established a high degree of good judgment, professional manner, empathy, and strong understanding and application of principles
  • Acceptance and use of constructive criticism for personal and professional growth
  • Ability to work cooperatively with other professionals and community
  • Capacity to work positively in a team environment
  • Demonstrated high degree of initiative, judgment, flexibility and problem-solving ability
  • Knowledge of trauma-informed care
  • Knowledge of services provided in the community and governmental agencies
  • Ability to interpret and effectively manage multiple competing priorities and deadlines
  • Excellent organizational skills, ability to multi-task while maintaining a high level of accuracy
  • Excellent working knowledge of MS Office

Working Conditions

  • Shift hours 9am-5pm 4 days of Monday to Friday. Occasional evening and weekend work will be required
  • Successful completion of a detailed criminal background check
  • All responsibilities will be performed in keeping with the trauma-informed philosophical framework set out in the Mandate and Values of Victim Services of Durham Region

No phone calls please, only eligible candidates will be contacted for an interview.

*** All offers of employment are subject to a Criminal Records Check satisfactory to the employer. Prior to making an offer of employment to a candidate, references will be verified and must be acceptable to VSDR. A comprehensive background check will include a police/criminal check, personal history evaluation, financial credit check, education check, license and insurance verification, as well as a home visit may be required. Reference and background checks may not be limited to these and will be approved by the Organization.***

In accordance with the agency’s employment equity plan we are particularly interested in encouraging qualified applicants from all communities that reflect the diversity of the clients we serve. We are committed to a selection process and work environment that is inclusive and barrier free.  We ask applicants to make any accommodation requests when contacted for an interview.  The agency assesses all candidates in a fair and equitable manner.

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