Program Coordinator - Jack.org

Dec 11, 2020
Toronto, Ontario

At Jack.org, this is what we do.

Or that’s what we did before COVID-19. In the months since the pandemic began, we have been busier than ever, finding ways to continue our important work under these challenging circumstances.

Our network of 3,000 (and counting!) young people across Canada is as busy as ever, and our staff of 48 humans and 5 dogs are working just as hard - albeit from the comfort and safety of their own homes for the time being! While COVID-19 has surely impacted the way that we do things, our work is not slowing down, and we’re looking for an enthusiastic new Program Coordinator to join us on the journey.

If you’re at the start of your career and are looking to gain some experience in a non-profit context, have a knack for logistics, and are passionate about coaching and mentoring young people - then this may be the role for you. If you have experience working in education or youth mentorship programming, have a positive, team-focused attitude, and want to help make a positive difference for the mental health landscape in Canada - then we want to speak with you.

In this role, you will:

  • Be an important member of our 20-person Programs team and one of 10 Program Coordinators who each focus their attention on programmatic activity in a designated region in Canada
  • Support and mentor young people in becoming confident, active, and knowledgeable leaders in their communities
  • Be the main point of contact for our network of young people in your designated region, managing all the administration and logistics of their programmatic activities
  • Conduct training for our youth network members and provide ongoing coaching and support for the duration of their program involvement
  • Establish and foster relationships within your designated region, both with our network members and with other key community stakeholders
  • Develop an understanding of the regional priorities and barriers to optimal mental health in your designated region, while creating inclusive and respectful spaces for all cultures
  • Develop a thorough understanding of processes around data collection and management in our Salesforce database, maintaining clean and organized accounts for all program activity
  • Conduct ongoing program monitoring and evaluation activities in support of our Evaluation team’s efforts to understand and maximize the impact of our programs
  • Assume a speaker role when necessary to give presentations and workshops as needed
  • Take on other duties as assigned

What we’re looking for someone who:

  • Is at the start of their non-profit career and is looking for a place to learn and grow
  • Has experience working with youth in a mentoring, counseling, and/or coaching capacity
  • Possesses strong computer literacy and comfort with technology, and the ability to learn new software quickly
  • Has the proven ability to thrive in a fast-paced, high-standards environment
  • Has experience with creating inclusive environments that embrace different perspectives and backgrounds
  • Is experienced or comfortable with public speaking, producing and leading educational workshops, and facilitating group discussions
  • Has a compassionate and empathetic approach to working with all those around you, including young people in our network, coworkers, and other stakeholders
  • Brings with the maturity, sound judgment, professionalism, and the ability to work comfortably in ambiguity
  • Has their G-level drivers license and is comfortable with all forms of travel and their associated activities (e.g. air travel, driving long distances, staying in a hotel alone, etc.)**

** Note: While it is still unclear if and when previously-established regular travel activities associated with this role will resume - and what form they will take when and if they do - general comfort with travel activities will be necessary, as travel has been a crucial part of this role in the past and may become one again in the future. We are abiding by public health guidelines and erring strongly on the side of safety and caution when it comes to reinstituting travel activities for staff and members of our network. Travel as part of this role will only resume when public health officials have deemed it safe to do so, and not until we confidently feel that it is in the best interests of our team and network.  

We would love it if you had:

  • Strong working proficiency in verbal and written French
  • Learning Management System (LMS) and/or Customer Relationship Management (CRM) experience
  • Knowledge of and experience in advocacy work, program development, and/or program evaluation
  • An understanding of the mental health landscape for young people in Canada

What’s in it for you?

  • A full-time, permanent position; $42,000-$47,000 per annum
  • A comprehensive benefits package, including $2,000 annual coverage for mental health services, available from the first day on the job
  • Working for an organization that supports personal and professional development and that will invest in your growth
  • A flexible, trust-based culture: we offer uncapped sick days and flex hours
  • A fun, exciting environment filled with an amazing group of driven, talented people (check us out)
  • In addition to vacation allowances, we offer a winter and summer office closure so that we can all recharge simultaneously
  • A chance to contribute to the growth of an aspirational, well-funded organization and make a significant impact on the mental health and well-being of young people across Canada

If you’re the person we’re looking for, apply here with your resume and cover letter of no more than one page (PDF format preferred). This position is scheduled to begin in early February. We will be accepting applications until December 11, but we will be considering applications as they come in, so don’t delay!

While the work involves supporting a network of youth in all provinces and territories, this position is located at the Jack.org headquarters in downtown Toronto. Our staff team is all currently working remotely for the time being, but there is the expectation that this role will eventually return to working full-time from our Toronto office.

Jack.org is committed to building a diverse and inclusive team that represents a variety of backgrounds and perspectives. We encourage people who are reflective of the diverse communities we serve to apply to join our team.

Jack.org welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the hiring process. Accommodation requests can be made by contacting accessibility@jack.org.

Thanks for applying! 

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