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Peer Supporter, Wellness Collaborative and Drop-In Programs - Krasman Centre

May 07, 2021
North York, Ontario

POSITION TITLE: Peer Supporter, Wellness Collaborative & Drop-In Programs

DEPARTMENT/PROGRAM: Wellness Collaborative & Drop-In Programs

REPORTS TO: Team Lead, Wellness Collaborative


Lance Krasman Memorial Centre for Community Mental Health provides programs and services to enhance the lives of individuals with mental health and addiction challenges to promote and sustain recovery and wellness.  Krasman Centre is unique in that our agency is led and run by people with lived experience of mental health and/or addiction challenges, as well as family members/caregivers.

We are currently seeking an individual with personal lived experience relating to substance use and addiction to provide peer support through our Wellness Collaborative and Drop-In Centre Programs. The role of the Peer Supporter, Wellness Collaborative & Drop-In Centres will likely be focused on supporting individuals at a physical location / drop-in program and/or through outreach in the North York West area of Toronto, in collaboration with our agency partners.

Please note: This is a Part-Time (approx.1 day/week position)

LOCATION: Main working location: Toronto: North York West (specific location TBD). Admin location: 10121 Yonge Street, Richmond Hill, ON. Travel to other programming locations may be required. Independent access to vehicle for work purposes is required.


Wellness Collaborative:

  • Liaise with the Wellness Collaborative team and attend regular meetings to help with the promotion and implementation of programs that empower, educate and connect individuals impacted by addiction
  • Educate and empower individuals impacted by substance use and addiction to make informed decision about theirs and their loved ones’ substance use
  • Act as the point of contact for the Wellness Collaborative in the areas of North York West
  • Compile basic data about the individuals and groups they’ve engaged through Wellness Collaborative programming and submit regular reports to Team Lead/Operations Manager
  • Participate in public education, outreach functions and activities and public relations / marketing opportunities as designated by respective program leads

Drop-In Program(s):

  • Maintain a safe welcoming space for peers visiting the Drop-In Centre, using the Comfort Agreement, Peer Values and relevant Policies and Procedures
  • Maintain the physical Drop-In Centre by using the appropriate procedures and personal protective equipment
  • Practice and promote anti-racism and anti-oppression principles
  • Practice and promote harm reduction philosophy and principles
  • Work collaboratively, as needed,  with partner agency staff to problem solve and effectively meet the needs of Centre visitors
  • Build rapport and provide basic needs support and harm reduction supplies as needed
  • Collaborate with and offer access to information on advocacy, self-help, recovery/wellness, crisis planning and prevention and empowerment tools
  • Provide opportunities for individuals to participate in peer-led recovery education groups                        
  • Engage in limited assessment, using the least harmful and non-stigmatizing language, and carryout in collaboration with the participant
  • Build, maintain and strengthen working relationships with community service providers.
  • Occasional support with shopping for program supplies
  • Attend internal staff meetings and staff training as required
  • Maintain the confidentiality of all visitors and agency information at all times
  • Be available during non-traditional hours including some evenings, weekends and holidays.
  • Other duties as assigned


All employees are responsible for carrying out work in a way that does not adversely affect their own health and safety and that of others.  All employees are expected to learn, understand and adhere to health and safety policies and procedures.


  • Must be able to work from a position of lived experience, as it relates to substance use/addiction, and be able to draw upon wellness and recovery principles in providing Intentional Peer Support.
  • Peer Support training is a strong asset
  • Experience in group facilitation based on recovery-oriented approaches is a strong asset.
  • Qualification to facilitate WRAP and FWRAP is a strong asset.
  • Strong communication skills
  • Knowledge of the mental health system and the needs of those impacted by substance use and addiction.
  • Willingness to work a variety of hours including evenings, weekends and public holidays.
  • Ability to work independently.
  • Ability to engage in participant interactions, which negotiate complex boundaries of self-disclosure and appropriate working relationships.
  • In-depth knowledge of recovery and peer support movements is an asset
  • Ability to apply Recovery Principles and empowerment-oriented philosophies and practices in work with participants
  • Knowledge and experience in providing trauma-informed peer support
  • Ability to meet and engage participants “where they are at”
  • Understanding of the issues faced by those experiencing homelessness or insecure housing
  • Ability to offer advocacy and peer support skills that are person-centered
  • Extensive knowledge of local (North York West, Toronto) community mental health services and other resources, including formal and informal supports
  • Working knowledge of Microsoft Office, and ability to perform independent research using a multitude of resources
  • Proficiency in multiple languages is a strong asset
  • Direct knowledge and understanding (based on lived experiences) of the social, economic and health and wellness issues and barriers impacting communities in North West Toronto is a strong asset.


Part-Time,  permanent, starting May 2021. Work shifts are likely to be on weekends (Saturdays) or evenings

This Job Posting was written as the Peer Supporter, WC & Drop-In Program position is intended to operate. At this time, we continue to offer modified services due to guidance from various levels of public health, regarding COVID-19. AS appropriate, we are providing in-person (face-to-face) services, with IPAC and PPE in place. As essential service providers, the responsibilities and working conditions related to this and all other positions within The Krasman Centre may vary slightly as we progress through this global pandemic.

How to Apply:

Email a resume and cover letter with relevant training and lived experience related to this position to Susan Dobson and Julie

Please quote “Peer Supporter, North York West” in the title of your email.

Posting closes: Friday May 7th 2021 at 12:00PM

Krasman Centre is a progressive work environment committed to employment equity, and promotion of diversity in the workplace. Those who would contribute to the further diversification of the organization are encouraged to apply and include, but are not limited to, members of racialized, immigrant, Indigenous and 2-SLGBTQ+ communities, and people with disabilities.

If you require assistance with the application process or wish to receive this posting in an alternate format, please contact us:

General email address:, Toll free phone #: 1-888-780-0724,

Accommodations are available on request for candidates taking part in all aspects of the selection process as per the Ontario Human Rights Code.

This job is from CharityVillage