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Peer Support Worker - Hospice Toronto

Feb 28, 2021
Toronto, Ontario

Hospice Toronto is a not-for-profit, community-focused and volunteer based in-home hospice care program. Hospice Toronto is dedicated to significantly improving the quality of life of people living with life-threatening or chronic illness by connecting highly trained volunteers with unique skill-sets to meet the individual needs of our clients. Using a holistic model of care, volunteers offer physical, emotional and practical support to clients, as well as respite support to their families and caregivers.

Position Summary:

The Peer Support Worker will be working with other frontline organizations and shelters to provide emotional and social supports for those with a common lived experience of homelessness, mental health and/or addictions when diagnosed with a life limiting illness. Direct supervision and support for this position will be provided by Hospice Toronto. Day to day planning of duties and tasks will be with Hospice Toronto.

This position will involve accompanying members of different organizations on assessment and home visits, and may require working in physically demanding environments with street-based services. These visits will take place in a variety of settings including shelters, rooming houses, group homes, and supportive/community housing; some of which are only accessible by stairs or may not necessarily accommodate all accessibility needs.

This worker will be accessible and flexible to their clients, complimenting and enhancing palliative care services by offering emotional, social and practical assistance. Drawing on their own experience, the Peer Support Worker will help to build trust and facilitate efficient and timely connections to a variety of palliative care services through other organizations. Furthermore, the Peer Support Worker will help to reduce the barriers to servicing palliative clients experiencing homelessness, mental health and/or addictions. The successful candidate will prioritize client’s comfort and dignity through advocacy and improving communication and engagement with the care team.

Essential Duties and Responsibilities:

· This position reports to the Director of Community Programs

· Work within an interdisciplinary team.

· Help to problem solve barriers, challenges or needs of clients within an interdisciplinary team.

· Facilitate connection/linkage to other community services in collaboration with the PEACH team.

· Provide support with advance care planning processes.

· Strengthen service capacity, integration, and continuity of care by helping to improve communication,  collaboration and engagement of health and social service providers with clients.

· Support clients in their end-of-life journey.

· Conduct and assist with outreach presentations and activities as needed.

· Adhere to all organizational policies and procedures of Hospice Toronto.

· Attend supervision meetings and other activities as assigned.

· Cooperate and participate with health and safety legislation and AODA.

· Other duties as required.

Preferred Qualifications & Skills:

· Emphasis will be placed on applicants with “lived experience” with homelessness/mental health/addictions.

· Being familiar with and having some experience with the concept of recovery from mental health/addictions and/or homelessness.

· Personal awareness of triggers and challenges that can arise in an environment/situation.

· Familiarity with issues pertaining to homelessness, poverty, mental health, and addictions.

· Committed to harm reduction, anti-oppression, trauma informed care and inclusion principles and techniques.

· Able to work independently and in a team setting.

· Strong communication and interpersonal skills.

· Committed to supporting community members by discussing and sharing personal stories and lived experience.

· Comfortable working with and talking about death, dying, and grief.

· Familiarity and/or experience working with and supporting those dealing with life-limiting illness an asset.

· Peer support-related training considered an asset.

· Some education or experience in social work, community work, education, or other relevant field considered an asset.

· Able to read, write, and follow basic English instructions (written and oral).

· Access to a recent Vulnerable Sector screening or willing to provide one upon request.

· Other training including CPR First Aid Certificate, Conflict Resolution, Naloxone considered an asset

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