Overnight Care Coordinator – Part-Time - House of Compassion of Toronto

May 28, 2021
Toronto, Ontario

Job Title: Overnight Care Coordinator – Part-Time

Job Location: House of Compassion, 169-171 ½ Shaw Street, Toronto

Reporting To: Team Leader

About House of Compassion

House of Compassion is a charitable organization founded in 1988 to provide a permanent supportive home to people in Toronto who are living with severe and persistent mental illness. The 24 hour support provided by staff enables our residents to live in the community with dignity, respect and hope.

Located at 169-171 1/2 Shaw Street, House of Compassion accommodates 21 adult residents. Each resident has a furnished private bedroom with a key entry door; washrooms and bathrooms are shared. Washers and dryers are available for resident use, with laundry products provided. There are several common areas on the first level and basement levels for resident use and the kitchen and dining room on the first floor serve as the central congregating area. We also have a front porch and a beautiful garden area in the back yard for residents to enjoy. The house is centrally located, is convenient to public transportation and streetcar service is available on both Queen Street and Dundas Street.

Our Culture of Care: At House of Compassion we believe that wellness is encouraged through stability, support and the realization of personal hopes, dreams and aspirations. We strive to provide a positive, respectful environment that understands the unique needs of each resident. In supporting individuals on their personal journey towards optimal wellness, House of Compassion holds recovery and person-centered support as core principles which promote the concepts of self-determination, choice, citizenship and community integration. We believe that an improved quality of life requires emotional and physical well-being, a sense of belonging, proper support and hope for the future.

Job Duties & Responsibilities

  • Providing service in accordance to House of Compassion’s policies and procedures.
  • Ensuring the safety of all clients at all times, including emergency, security, fire and general health and safety practices, and coordinating emergency response and follow up as required.
  • Developing and maintaining a positive, friendly and respectful relationship with all residents and staff; supporting and sustaining a safe and welcoming living environment.
  • Providing informal support and counseling to residents.
  • Identifying, intervening, and effectively mitigating crisis and conflict situations.
  • Monitoring and coordinating timely follow-up on all resident and house issues.
  • Maintaining up-to-date knowledge of community resources and supports.
  • Monitoring the building and escorting trespassers from the property.
  • Completing the prescribed schedule of responsibilities on each shift, including administrative and documentation requirements.
  • Ongoing cleaning and sanitation of kitchen and common spaces.
  • Clean and keep in order the offices and all work areas.
  • Participate in staff meetings as required.
  • Other duties as assigned.

Required Qualifications & Skills

  • Completion of post-secondary education minimally with a college diploma in social services or in a related field.
  • Minimum of one year of practical experience in a residential setting in mental health, addiction, or a related field, working directly with individuals with mental health issues in addition to other multiple systemic barriers.
  • Enthusiasm and energy for creating a supportive environment for people who live with mental health issues and may face additional barriers.
  • Strong interpersonal skills and ability to facilitate effective communication.
  • Excellent conflict resolution and crisis prevention/intervention skills, sound judgment, and strong negotiation skills.
  • Ability to facilitate peer support between residents.
  • Committed to and understanding of anti-oppression practices.
  • Demonstrated strong ability to work independently.
  • Demonstrated ability to communicate effectively in English, both verbally and in writing.
  • Computer literacy and proficiency with MS Office Suite.
  • Current training in CPI, First Aid, CPR, and WHIMIS is an asset.
  • Criminal Reference Check will be required once a conditional offer of employment has been made.

Job Location & Working Conditions

This position is based at House of Compassion which is located at 169-171 ½ Shaw Street, Toronto (entrance at 169 Shaw Street). The program operates in a low rise 21 bedroom house, with shared bathrooms and congregate living spaces. The building is smoke-free and there may be exposure to second hand smoke in exterior areas on the property.

House of Compassion provides high support housing to adults who are living with severe and persistent mental illness and, as such, you will have interactions with residents who are experiencing distress or illness. Some heavy lifting (over 20 lbs) is required for this position, as well being physically able to manage stairs and be mobile on feet for the majority of your shift.

Direct Reports: None.

To Apply:

To apply for this position please forward your application to:


House of Compassion encourages people with life-experience of poverty or contact with the psychiatric system and internationally trained professionals and members of ethno-racial from BIPOC communities including, aboriginal, immigrant, refugee, LGBT and disabled community groups, to apply.

We wish to thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

This job is from CharityVillage
How to Apply