On-Call Casual Community Living Support Worker - New View Society

May 24, 2021
Port Coquitlam, British Columbia

The Organization: 

New View Society is a community mental health non-profit based in Port Coquitlam, BC. We pride ourselves on a positive workplace culture and a valued reputation in our community. We are known for our great care towards clients, employees, and community alike, through our core values of integrity, respect, inclusiveness, caring and trust.

We believe in creating an environment for growth and recovery for adults challenged by mental illness through:

  • Supporting an individual’s choice to live, work, learn and be part of their community.
  • Promoting recovery in a friendly, safe, and supportive environment for individuals affected by mental illness in the Tri-Cities.
  • Being a flexible and caring Society dedicated to mental wellness.
  • Providing housing, employment, social and personal growth opportunities.

Why Should You Apply?

We offer a positive workplace culture and opportunities for professional development and internal advancement (we are committed to staff growth).

The Position:

We’re looking for an On-Call Casual Community Living Support Worker to join our team. This role is responsible for covering ad hoc shifts at when regular staff are sick, on vacation, or on other types of leave. This role is primarily in-home support.

Reporting to the Manager, Community Living Support, the On-Call Casual Community Living Support Worker ensures the well-being being of clients in the day group home environment and promotes their ongoing development.  This role assists clients in their physical, social, emotional, and daily life skills development and increases their independence and ability to function within the community.

Providing support to clients including crisis intervention, behavior management and life skills training, whether on a one-to-one basis or in a group environment; plans, develops, implements and evaluates recreational, social and/or educational activities for clients served by the organization; strives to create a fun and enjoyable atmosphere in order to encourage client participation in programs.


Client Support: Aids clients in their own homes/program and in the community to allow them to function more safely and independently.  Facilitates physical, recreational, social, and educational activities.  Provides clients with a positive role model; Maintains liaison with other agencies, professionals, government officials and the community; monitors progress and well-being of clients and assists case management team in evaluating the effectiveness of programs, counseling, and support. Maintains written reports regarding client activities and progress and ensures all required documentation is up to date and accurate.

Crisis Intervention: Recognizes potential crisis or emergency situations, analyzes, and develops strategies to deal with such situations to ensure no harm to the client staff and/or the public and informs management or other key personnel when such incidents arise. Assists case management team in identifying potential problems and provides input to counselors and other professionals regarding the development of client program plans.

Life Skills Support: Provides lay counseling support and life skills training to clients; monitors clients’ well-being and assists with daily life skills and/or behavior management training, basic cooking, etc.; assists clients in attending appointments when necessary and may provide transportation.

Recreational Activities: Identifies social, economic, recreational, and educational services in the community that will meet clients’ needs; participates in group planning and helps develop individual activity plans which focus on the special needs of each client served by the home/program.

Client Safety: Ensures that all requirements are met to provide safe transportation, proper driver’s license, car maintenance etc. Maintains up to date knowledge of building fire regulations and procedures and other emergency procedures; ensures all health and safety standards are maintained. Ensures that all medication is administered, following correct procedures.


  • Diploma in social services or related discipline: minimum two-year course of studies.
  • Must have a current unrestricted Class 4 driving license or be willing to obtain; and willing to drive 15 passenger vehicles when needed.
  • Must have own vehicle.
  • Additional training in Psychosocial Rehabilitation or co-occurring disorders is an asset.
  • Food safe certification is an asset.
  • Hold a current First Aid and C.P.R. certificate is an asset.
  • Effectively work within a team environment that encompasses all employees of the New View Society and supporting agencies.
  • Work in partnership with Tri-Cities Mental Health Case Managers.
  • Ensure that all appropriate paperwork, record keeping, and reports (oral and written) are completed as required.
  • Ensure an up-to-date knowledge of rehabilitation through on-going professional development (minimum of 2 days/year).
  • Must be able to work independently.
  • Must be free of job related criminal record.
  • Must have the ability to work with co-workers in a team environment.

Wage Range: $19-22 per hour (will be lower to start if candidate does not already have a class 4 license)

Please submit applications to: admin@newviewsociety.ca

New View Society encourages applications from individuals who identify as Indigenous, a person of color, LGBTQ2+, a person with a disability, or other community that has experienced historical patterns of discrimination.

This job is from CharityVillage
How to Apply