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Office Assistant - Canadian Mental Health Association, York and South Simcoe

Mar 25, 2019
Newmarket, Ontario
Entry Level


                                                   INTERNAL / EXTERNAL POSTING

                                                        Posting Date: March 15, 2019

                                                                             Closing Date: March 25, 2019



Closing Date: March 25, 2019

One Year Contract, Full-time, 35 hours per week, Evening Hours and Weekends may be required

Competition #: 2019023

Our Mission:  As the nation-wide leader and champion for mental health, CMHA facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness.

Our Organizational Values:

  • Client and Family Centered – through partnership, accountability and action
  • Culturally Competent – to provide the best service and work experience
  • Innovation – to bring value to our community

Team Values:               Trust, Respect, Communication and Teamwork.

Hours of work:           35 hours per week. Evening and weekend hours may be required.

Location:                      Aurora, York and South Simcoe

Job Profile:

The Office Assistant will provide support to multiple programs and staff as well as act as the first point of contact for clients and the general public. This individual will ensure that any person coming into the office feels welcomed and that their information needs are met in a timely and efficient manner. This includes providing reception services during office hours, and responding to questions about CMHA and community services to callers and walk-ins.

The Office Assistant will provide ongoing administrative and clerical support, to include managing incoming/outgoing mail, managing the filing system, photocopying/faxing/scanning documents, organizing internal and external meetings, taking meeting minutes, and other duties as assigned. As a member of the CMHA administration team, the Office Assistant may be required to work in any of the CMHA office locations to provide reception duties and may be called upon to assist in agency-wide or program specific projects as determined by the Administration Manager.

In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships.



  • High school diploma
  • Clerical and office management experience
  • High level of competency in computer applications, particularly Microsoft Office Suite
  • Excellent oral and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills
  • Ability to handle multiple tasks, manage own workload and meet deadlines with a strong attention to details
  • Ability to work effectively in a high performing team-based environment and willingness to learn
  • A satisfactory Police Check


  • Experience working in a mental health environment and /or social service environment is preferred
  • A second language (Cantonese, Farsi, Italian, Korean, Mandarin, Punjabi, Russian, Tamil, Urdu) reflecting the local community is an asset.
  • A valid Canadian driver’s license, a minimum $1,000,000 third party liability insurance and access to a reliable vehicle is preferred

This position reports to and is supervised by the Administration Manager.

Working Conditions: Office Work

Disclaimer: In keeping with mental health reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here.

Why work for CMHA York Region?

We are team committed to our vision of mentally healthy people in a healthy society. That means we respect that our clients are the experts in their recovery journey and our role is to provide support, resources and opportunities based on their hopes and dreams.  It means that we foster and encourage an entrepreneurial spirit to create, implement and sustain innovative, evidence based and transformational impact.  We seek out and build partnerships, collaborate and share knowledge to be the most culturally competent team and fully integrated service delivery partner.

Our team cares for each other.  We have our own team values of trust, respect, teamwork and communication.  We hold ourselves accountable and we celebrate our wins.  Because we risk, we learn and we take the opportunity and time to constantly improve our skills, the way we function as a team and ultimately deliver services. We are a team committed to mental health for all.  Join us and be part of providing great care in great communities!

Application Procedures:

If you are interested in this opportunity, please follow the link on this posting. Complete the application form and submit cover letter and resume together as one (1) document / attachment in the Resume section, outlining how your experience matches our requirements, to the Human Resources Department quoting Competition # 2019023.

CMHA, York Region Branch supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome persons with lived experience, women, aboriginal people, people with disabilities, and members of the LGBTQ2, visible minority and immigrant communities to apply.

To request this posting in an alternate format or to request accommodation in the application process, email:

Online:, under CAREERS section.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

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