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Mental Health Service Coordinator - Central Toronto Youth Services

Sep 22, 2020
Toronto, Ontario

                                                                           New Outlook Programs

                                                      Community Support Program (CSP); Service Coordinator

                                                 Full Time 35 hrs. a week ,7-month contract; Sept 1, 2020-March 31,2021

                                                           (Program Coordinator; Bargaining Unit position)                           

Central Toronto Youth Services is as accredited community-based mental health centre committed to serving young people who experience difficulties mastering both the developmental and transitional tasks of adolescence and young adulthood.  CTYS develops and provides innovative services to young people and their families through direct clinical service, virtually (e.g. secure online video platforms; secure app text based communication etc.) and/ or in the office or community.  Flexibility is required to work some evenings to accommodate individual and family schedules.   

The New Outlook Programs are funded by the MOHLTC. The programs provide mental health assessment, support and case management to transitional aged youth aged 16-24 and their families, struggling with serious mental health challenges. The CSP Program is one of 5 New Outlook Programs.  The CSP program provides support, counselling and case management from an outreach community based model. For more details see

                   As employers we are committed to building intervention teams that reflect the diversity of our                       clients.  Priority will be given to applicants that identify with and have experience supporting                                 racialized communities, in particular Black and African Canadian Communities. 

Primary Responsibilities: 

  • The development and co-ordination of a comprehensive recovery and wellness plan for transitional aged youth 16-24 and family support as required
  • Assist consumers in identifying and acquiring the skills needed to meet their goals
  • Knowledge of appropriate therapeutic approaches and counseling support
  • Consumer advocacy and resource brokerage
  • To facilitate access to resources such as psychiatry, housing, substance abuse programs, crisis response services etc. and to provide crisis response/safety planning as necessary
  • To provide ongoing supportive counselling, and trauma informed interventions
  • To fulfill the above mentioned responsibilities in a flexible manner which may include some evening work


  • MSW or equivalent education and experience
  • Membership in Regulated Health College (R.P/RSW)
  • Identification as a member of Black/A.C community
  • Demonstrated experience working from an anti-oppressive framework with youth and families from diverse ethno-cultural and socio-economic backgrounds including youth with diverse intellectual abilities and racialized communities
  • Minimum of 2 years’ experience in a mental health setting
  • Experience with and understanding of youth with serious mental health challenges that impair daily functioning
  • Knowledge of appropriate therapeutic approaches & interventions
  • Excellent assessment, formulation and case planning skills utilizing a strengths based approach
  • Ability to work independently and as part of a team
  • Excellent verbal and written communication skills
  • French language an asset
  • Valid Ontario driver’s license and use of a car is an asset (due to outreach nature of position)

Start Date:  September 1 2020             Salary Range: $58,314.10- $69,630.08

Please submit a letter of application with resume by August 10 /2020

We thank all applicants; however, only candidates selected for an interview will be contacted. CTYS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process. As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage people of colour, queer people, trans people, people with disabilities and people with lived experience of mental health challenges to apply.

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