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Landlord Engagement Coordinator - Blue Door

Sep 22, 2020
East Gwillimbury, Ontario
Summer, Internship, Work While Studying, Co-op

This collaborative is a capacity building partnership that will support the well-being of vulnerable men, women, youth, children and families experiencing homelessness and fleeing domestic violence in York Region. The primary focus of this role will be to engage with landlords using consistent messaging and processes and share available housing options with partner agencies to ensure that families and individuals move from emergency housing to the safety of their own homes. The Landlord and Housing Engagement Collaborative includes Blue Door, Salvation Army, 360 Kids, Yellow Brick House, Sandgate Women’s Shelter York Region, CMHA and LOFT Crosslinks Housing and Support Services. The Landlord Engagement Coordinator will work closely with real estate agents and private sector housing market throughout York Region to secure units for individuals and families transitioning from experiencing homelessness to housing stability. In addition, the Landlord Engagement Coordinator will develop and maintain effective relationships and working partnerships with landlords, property owners, and/or property management.


  • Source and secure a wide range of housing options throughout York Region that will meet the needs of individuals and families facing different barriers;
  • Organize Landlord Engagement Summits to connect and share information with landlords across York Region;
  • Employ a business and marketing strategy to appeal to private market housing providers;
  • Locate and engage private sector property owners, property managers and/or landlords;
  • Secure several appropriate, scattered housing units from varied geographic locations within the Region of York including diverse building and unit types and a range in affordability, amenities and support levels, and maintain an inventory;  
  • Facilitate open communication and partnership with landlords/building superintendents to ensure positive relationships and secure units
  • Ensure landlords/building superintendents understand the nature of the partnership and the goals and objectives of Landlord Engagement Collaboration
  • Develop practices and protocols that promote positive housing outcomes including such things as pay direct for rent and utilities and conflict resolution practices;
  • Collaborate across service providers; and
  • Maintain active communication

Respect and Professionalism

  • Maintain professionalism in the workplace.
  • Working cooperatively alongside and supporting team members and departments.
  • Adherence to the mission, vision, policies and procedures of the agency.
  • Able and willing to promote harm reduction practices in accordance with core standards.
  • Attend internal staff meetings and staff training as required.
  • Maintain the confidentiality of all client and agency information.
  • Utilizes effective conflict resolution skills in accordance with (Crisis Prevention Intervention (CPI) training.
  • Fosters positive and appropriate relationships with clients, colleagues, community partners and volunteers.
  • Provides referrals and follow-up as necessary.
  • Meets with manager on a regular basis and participates in completion of annual performance evaluation.

Occupational Health & Safety

  • All employees are responsible for carrying out work in a way that does not adversely affect their own health and safety and that of others. 
  • All employees shall learn and understand health and safety policies and procedures and will comply with them.

Qualifications, Skills and Experience

  • A degree or diploma in marketing, business, business administration or equivalent combination of education and/or experience.
  • A high level of communication skills including dispute resolution practices.
  • Knowledge and experience with landlord engagement and real estate board
  • A comprehensive understanding and knowledge of the Region of York, residential areas, housing providers and area real estate.
  • Experience working with private market housing partners.
  • A working knowledge of the Residential Tenancies Act and associated Acts.
  • Ability to provide participant advocacy with other system elements and proactive participant planning.
  • Interest in working with individuals living with addictions, mental health, psycho/social/physical, educational, emotional and/or environmental concerns in a variety of locations.
  • Advanced skills to enhance participant motivation in order to make and follow through on decisions related to housing stability, treatment and wellness.
  • CPR and First Aid Certified
  • Crisis prevention training would be an asset
  • Vulnerable Sector Screening – police check
  • Valid Driver’s license, reliable vehicle and insurance. Ability to travel throughout York Region

All employees shall learn and understand health and safety policies and procedures and will comply with them In keeping with our ongoing efforts to promote equity and reflect the diversity of York Region, we encourage applications from Aboriginal peoples, persons with disabilities, LGBT, members of visible minorities and women.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and Blue Doors AODA Policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

All applications will be reviewed as received, and interviews will begin for qualified candidates as soon as possible. The position may be filled before this job posting ends. Only candidates selected for an interview will be contacted.

Please submit a cover letter and resume to:

Human Resources Blue Door


This job is from CharityVillage