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Interim Manager, Babies’ Best Start - Strides Toronto

Oct 08, 2021
Scarborough (Malvern / Rouge River), Ontario

This is a contract full-time role (December 1, 2021- March 31, 2023)


Strides Toronto is a multi-service agency providing services to young people from birth to age 29 and their families in East Toronto. Formed in January 2020 through the amalgamation of Aisling Discoveries and East Metro Youth Services, Strides Toronto provides a range of community, residential and treatment services to improve the mental, social, and physical health of infants, children, youth and their families. We provide individual, group and family interventions that include mental health counselling, autism services, education, outreach and referral, early intervention, day treatment and community support. 

As Lead Agency for infant, child and youth mental health in Toronto, Strides Toronto works with 25 core service providers to design and implement system-level improvements that transform access to services, experience of services and the mental health outcomes for Toronto’s diverse communities.  

Strides Toronto has a budget of $30 million and more than 350 employees providing services out of 19 locations across East Toronto. The organization Is accredited by the Centre for Accreditation and the predecessor organizations have a long history of providing high-quality services in East Toronto. 


 Why work with us? 

  • Be part of a long history of leadership and evidence informed practice in infants, child, youth and family services. 
  • Join a skilled and dedicated team who are passionate about achieving our vision of an inclusive and supportive community where infants, children, youth and their families thrive. 
  • Experience opportunities for growth and professional development.  
  • Be committed to creating a positive and rewarding work environment. 
  • Share an organizational culture of on-going learning and quality improvement. 
  • Bring high standards for performance and implementation of best practices and demonstrated through our accreditation with the Canadian Centre for Accreditation  
  • Expect a competitive salary and comprehensive benefits package. 
  • Join a diverse and inclusive work environment with staff who speak more than 23 languages. 


 What will you do? 

  • Provide support and guidance to staff to providing information, resources, and other supports based on families’ needs and goals;
  • Recruit, hire, and orient new program staff to meet program needs and expectations;
  • Collaboratively establish work goals, monitor workload, clarify work expectations, problem solve, provide constructive feedback and coaching to staff;
  • Assign families to family home visitors and transfer files to meet client needs;
  • Identify training needs and provide guidance to support Family Home Visitor development, skills, knowledge (clinical and technical);
  • Complete administrative duties required for program operations;
  • Plan, coordinate and participate in service coordination meetings among staff and other teams within the organization to benefit clients who are accessing multiple services;
  • Plan, co-ordinate and participate in case consultation meetings with Public Health Nurses  with Toronto Public Health;
  • Ensure that fiscal resources are effectively used;
  • Participate in the development of short- and long-range goals for the Community Services department as part of the Strategic and Operational Plan;
  • Participate in organizational quality improvement initiatives;
  • Ensure staff adherence to health and safety measures and safe practices both in the office and the community and follow-up on corrective actions as needed;
  • Provide on-call support on a rotational basis and complete necessary documentation and follow-up related to Serious Occurrences;
  • Ensure program performance and monitoring the benefits to clients, obtaining continuous feedback from program participants;
  • Adapt programs in response to changing needs of the program and population;
  • Develop and implement an annual quality improvement plan in consultation with the Director, that aligns with the organization’s quality priorities.


What are we looking for?

  • A College Diploma in social sciences or a related field;
  • Minimum 3 years of related supervisory experience (lead role coaching colleagues and/or supervision of students is relevant);
  • Sound knowledge and training in infant and child development and early intervention;
  • Knowledge of applicable computer programs (e.g. Microsoft Office, SharePoint);
  • Strong verbal and written communication skills;
  • Knowledge of community agencies serving families in Scarborough.


Additional Assets 

  • Fluency in another language(s);
  • Valid Ontario Driver’s license;
  • Experience in a Unionized environment.


How to Apply

Please submit a cover letter and resume outlining your experience and how you meet the requirements for this position.   The application deadline is October 8, 2021.

Strides Toronto is an equal opportunity employer.  We welcome diversity in the workplace and encourages applications from qualified candidates who reflect the diversity of the communities we serve.

In accordance with the Ontario Human Rights, Accessibility for Ontarians with Disabilities Act and Strides Toronto’s own policies, requests for accommodation will be considered throughout the hiring process. 

We thank all applicants however, only those selected for interviews will be contacted.

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