Human Rights Officer (Investigation) - The York Region District School Board

Oct 05, 2020
Aurora, Ontario
Entry Level, Early Career

Position Title:  Human Rights Officer (Investigation)

Location:  Human Rights Commissioners Office (HRCO) - Dr. Bette Stephenson Centre for Learning (36 Regatta Ave, Richmond Hill, ON L4E 4R1)

Application Deadline: August 17, 2020

Interested candidates are required to complete the following on-line application to the attention of: The Recruitment Team.  This position is effective immediately.

In compliance with Board policies and procedures, responsible for conducting formal investigations of human rights complaints as assigned by the Human Rights Commissioner, in compliance with Board’s policies and procedures toward fostering a workplace and education culture that is free of discrimination and harassment.


  • To receive and process formal complaints including conducting preliminary review of complaints to determine next steps.
  • To investigate and evidence gather, including review of files to obtain necessary information in order to identify relevant issues.
  • To draft investigation plans for consultation and early identification of issues by assessing the scope and determining the methodology and techniques required to carry out a thorough and effective investigation.
  • To conduct thorough and objective investigations, involving both individual and systemic issues with a focus on rigorous fact-finding, fairness, timelines and attention to detail.
  • To coordinate list of people to be interviewed, communicate with complainants, Board staff and witnesses and conduct on site interviews and inspections to gather evidence.
  • To plan and conduct thorough interviews using a variety of interviewing techniques.
  • To identify, obtain and review and analyze all documentation relevant to the investigation.
  • To identify potential investigative barriers and recommend effective solutions.
  • To review and analyze all evidence collected during an investigation, including consulting with the Human Rights Commissioner on identification and analysis of any legal/regulatory issues.
  • To write detailed, high quality reports and correspondence setting out facts of a case cogently, objectively and accurately and in appropriate detail.
  • To provide well-reasoned analysis and objective assessment of the evidence.
  • To recommend appropriate steps to take following analysis of the evidence including proposed findings.
  • To write and/or assist in the preparation of high profile special investigation reports including findings, analysis and recommendations.
  • To lead or participate as a key team member, within the Office of the Human Rights Commissioner, on complex investigations from inception to completion, ensuring investigation is completed thoroughly and on time.
  • To manage assigned files in accordance with organizational standards including meeting established timelines and deadlines.
  • To use case management system for data input and information retrieval.
  • To establish good working relationships with all York Region District School Board stakeholders including complainants, school superintendents and others.
  • To review referrals from the Early Resolution Officer.
  • To maintain and close human rights complaints files in accordance with organizational standards set by the Human Rights Commissioner.
  • To maintain strict confidentiality in communication with parties and witnesses at all times.
  • To perform other duties as assigned.


  • A three-year post-secondary degree or diploma in legal studies or complaint investigations and additional education/training in conflict resolution and mediation are required or equivalent, as approved by the Board.
  • A minimum of five-years experience in conducting investigations is required.
  • Experience in developing/drafting investigative plans, gathering evidence, interviewing and report writing is required.
  • Demonstrated experience preparing high quality detailed investigation reports dealing with individual and systemic issues and including identifying and applying relevant legislation is required.
  • Strong analytical skills to assess the relevant of evidence and exercise sound judgment is required.
  • Understanding of the Human Rights Code and the overall human rights complaints process in Ontario is required.
  • Strong interpersonal skills, including the ability to deal with emotionally charged situations is required.
  • Demonstrated ability to work independently and in a team environment is required.
  • Ability to deal effectively and collaboratively with a variety of individuals and groups both within and outside the Board is required.

Draft: February 2018

Equity, Diversity and Inclusion Statement

The York Region District School Board (YRDSB) believes in giving each and every applicant an equal opportunity to succeed on their own merit and we strive to hire staff that reflect and support the diverse perspectives, experiences and needs of our students and our communities. We remain committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments.  We know that diversity underpins excellence, and that we all share responsibility for creating an equitable, diverse and inclusive Board-community.  Therefore, in pursuit of our values, we seek members who will work respectfully and constructively with differences and across the organizational hierarchy in actualizing the Board’s priorities, goals and principles outlined in the Director’s Action Plan.

We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

  • First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
  • members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
  • persons with visible and/or invisible (physical and/or mental) disabilities;
  • persons who identify as women; and
  • persons of marginalized sexual orientations, gender identities, and gender expressions.

At YRDSB, we recognize that many of these identities intersect and therefore, equity, diversity and inclusion can be complex.  We value and respect the contributions that each person brings to enriching the Board and are committed to ensuring full and equal participation for all in communities that we serve.

Accessibility and Accommodation Statement

We also recognize our duty to accommodate and foster a culture of inclusion.  Consistent with the principles of dignity, individualization and inclusion, we will make any appropriate accommodation based on any of the protected grounds in the Human Rights Code to support candidate participation in the hiring process.  When contacted, candidates will be provided with an overview of the various elements of the hiring process, such as skills assessments, written practicum, presentation, interview, etc.  We will provide accommodations during the hiring process.  If an accommodation is required, please inform the Recruitment and Retention Team in advance of any part of the process.  All information received relating to a candidate’s required accommodation will be addressed confidentially by the Recruitment and Retention Team.

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