This job is no longer available.

Housing Worker - The Neighbourhood Organization

Feb 25, 2021
Old Toronto, Ontario

Housing Worker

Full-Time contract ending March 31, 2022

Position Summary:

The Housing Worker is responsible for providing housing support services to individuals and families living in the St. Jamestown area in order for them to find, maintain and stabilize their housing, and pursue further goals. Housing support services may include providing assistance with a variety of housing applications, landlord mediation, information on tenants' rights and responsibilities, advocacy with other service providers and referrals to other appropriate services.

Main Tasks & Responsibilities:

  • Provide housing help services including housing access, eviction prevention and housing stabilization services in a case management model
  • Provide counseling, information and assistance to people looking for housing, and requesting assistance with their subsidized housing application, eviction and other housing-related issues
  • Assist clients with accessing income support programs including the Housing Stabilization Fund
  • Ensure program guidelines are followed in order to achieve successful outcomes
  • Assist clients to understand their rights and responsibilities as a tenant
  • Provide advocacy, conflict resolution/ mediation with landlords as necessary
  • Provide information sessions on tenants’ rights and responsibilities
  • Make referrals to other community resources as determined by the client and support the links
  • Contribute to the landlord registry
  • Builds partnerships with landlords and service providers
  • Inputs data into appropriate data base as specified by the agency
  • Maintains required program records and submits required weekly and monthly reports and as requested by the management of the agency
  • Ensures that all records are kept confidential and secure
  • Actively participates in program’s community development activities including advocacy, outreach and community engagement and empowerment activities
  • Participates in networks of neighbourhood based service providers
  • Nurtures community members for leadership
  • Participates in and supports local community events


  • The minimum level of education preferred is Community College or equivalent with a specialization preferably in Social Services or community based studies



  • Between one to three years of related experience working with homeless and marginally housed people
  • Excellent understanding of and experience with housing issues facing marginalized and homeless people, and resources in the Housing service sector
  • Experience working with low-income, multi-racial, multi-lingual newcomer communities Experience working from an integrated anti-oppression, LGBTO+ positive framework


  • Superior oral and written communication skills in a second language relevant to the community is an asset
  • Willingness to travel throughout the city as required
  • Ensures that all records are kept confidential and secure
  • A successful clearance of criminal record verification will be required for the position

Location: This position will be located within any of TNO’s service locations based on community and program requirements. The locations (multiple) for this position may be added or moved to new addresses in the future according to the community and program requirements. “TNO - THE NEIGHBOURHOOD ORGANIZATION is committed to employment equity initiatives. We encourage residents of Thorncliffe Park, Flemingdon Park, and surrounding communities and members of ethno-racial, aboriginal, immigrant, francophone, refugee, LGBTQ+ and disabled community groups to apply and self-identify.”

To Apply: CLICK HERE  or email: REF: HW022021

This job is from CharityVillage