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Housing Support Worker - Habitat Services

Jan 15, 2021
West Toronto (Parkdale / Roncesvalles Village), Ontario

The Housing Support Worker will work with tenants with mental health issues living in private sector boarding homes and non-profit housing monitored by Habitat Services.  Personal lived experience of the mental health system and/or homelessness, self awareness of their own recovery process (if applicable), and willingness to use the knowledge and skills they have acquired through their experience in their works with tenants is an asset in this position.  Housing support work is conducted both on and off-site in homes in various locations in the city of Toronto.  The Housing Support Worker will also have the opportunity to work in private and a non-profit housing project that serves individuals with addictions, mental health issues, and complex health issues who have been long-term or frequent shelter users.

The Housing Support Worker will work as a member of the Habitat Services Housing Support team, providing individual and group support to tenants.  Support to groups includes implementation of group activities of interest to tenants, coordination of outings and excursions, and facilitation of tenant meetings.  Individual support is tenant-centered and includes: providing information and referrals; informal counselling; advocacy; accompaniment and practical assistance, as well as assessment using the Ontario Common Assessment of Need (OCAN),

The Housing Support Worker must have the ability to follow Infection, Prevention and Control (IPAC) protocols and guidelines, including wearing a mask as well as other personal protective equipment (PPE) when needed.

Assets for this position include: a second language; completion of recovery-oriented and/or peer support training; ability to develop, promote and implement workshops/programs; and experience working in Managed Alcohol Program.

Habitat Services seeks a candidate who has:

  • an ability to build rapport with individuals who are socially isolated
  • an understanding of recovery approaches to mental health, community development and harm reduction
  • familiarity with community resources and crisis services
  • experience in crisis intervention, mediation, and advocacy
  • experience with groups
  • cultural competency for working with diverse communities
  • a collaborative approach to teamwork
  • strong interpersonal skills
  • experience in housing settings for people living with mental health issues
  • experience in offering practical assistance and informal counselling
  • strong organizational and time management skills
  • flexibility and the ability to respond to client needs and preferences
  • computer and documentation skills

The work involves travel to different sites in the city of Toronto and moderate physical activity.

Habitat Services is committed to employment equity and encourages applications from Black, Indigenous, and People of Colour communities and other equity seeking groups.  Accommodation during the hiring process is available on request for individuals with disabilities who are selected for an interview.

This posting is for a fulltime permanent position.  The salary is $45,360.00 per annum (pro-rated), the position includes a comprehensive benefits package and has a salary range of $45,360.00 to $49,440.00.

Please apply by submitting your resume and a covering letter to the Hiring committee, at Habitat Services, 2238 Dundas Street West, Suite 301, Toronto, ON, M6R 3A9, Fax: 416-537-2894, or email to: by 5:00 p.m. on Friday January 15th, 2021.  Only applicants selected for interviews will be contacted.  Thank you for your interest in the position.

You can find Habitat Services online at

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