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Housing Support Worker – Community Homes for Opportunity Program - Canadian Mental Health Association, York and South Simcoe

Nov 24, 2020
Newmarket, Ontario

Internal/External Posting
Posting Date: November 10, 2020
Closing Date: November 24, 2020


Message about our hiring and operating practices during the COVID-19 pandemic

The Canadian Mental Health York Region and South Simcoe branch (CMHA-YRSS) is continuing to provide much-needed mental health services. As an organization, we are protecting our staff through supporting either working from home, or physical distancing, and other public health directives for essential services staff working on-site. Rest assured that your well-being is our top priority and we have appropriate health and safety measures in place at each stage of the recruiting process and throughout our operations.

Housing Support Worker – Community Homes for Opportunity (CHO) Program

As we continue to grow our team, we are looking for a Housing Support Worker on our CHO Program to join our passionate, dedicated, and “BRAVE” team!  If you are a collaborative, innovative individual who is interested in helping people recover from a mental health challenge, increase their independence, and find housing in York Region and South Simcoe, than this role is for you!  If you are interested in bringing your experience to an innovative, award winning organization that is continuing to grow and expand and you love to utilize your knowledge of supporting individuals in their homes to maintain their health & wellness and activities of daily living, please continue to read further.

Closing Date: November 24, 2020

Permanent: Full-time, 35 Hours per Week, Evening Hours and Weekends may be required

Comprehensive Health Benefits: Excellent Benefits Package: Full Extended Health & Dental, Life Insurance, EAP, STD, LTD, & Pension Plan. Generous paid time off including vacation, sick, personal days.

Competition #: 2020-064

Location: In accordance with current public health directives, training will be available both remotely (i.e., via teleconference and videoconferencing technologies) as well as onsite while respecting physical distancing. During the current COVID-19 outbreak, work can be completed primarily from home with equipment provided by CMHA. Once public health directives are lifted, the Community Homes for Opportunity Worker will be working primarily in our Newmarket Office (1101 Nicholson Street, Newmarket ON L3Y 9C3) and will be required to travel within York Region & South Simcoe.

Job Profile:

The Community Homes for Opportunity Housing Support Worker works within the community in residential congregate living environments and collaborates with clients to provide individualized and flexible support and wellness planning.  The focus is to help clients maintain their housing, engage and integrate them into the community, budgeting and financial management support and helping to facilitate access to resources and supports to maximize their independence and potential, and promote their recovery.

Individuals are assisted to identify strengths and needs and develop long term goals, short term objectives to meet these goals, and concrete action steps to achieve the objectives through wellness plans. In addition, the Community Homes for Opportunity Housing Support Worker participates in individual and systemic advocacy initiatives to improve resource access and availability.  The Community Homes for Opportunity Housing Support Worker may be assigned other duties as required and will work very closely with the CHO Housing Administrators and Home Operators.  They are part of a multi-disciplinary team.

In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships.


  • A degree or diploma in health or social services
  • Current Registration with the Ontario College of Social Workers and Social Service Workers (OCSWSSW)
  • Degree plus four years or more experience in a community-based organization working with adults with serious mental illness in the community
  • Diploma plus six years or more experience in a community-based organization working with adults with serious mental illness in the community
  • Experience working with people in congregate living environments, Homes for Special Care or Housing with Supports is preferred
  • Experience working with individuals experiencing serious mental illness, concurrent disorders and dual diagnosis (developmental disability and/or traumatic brain injury) is preferred
  • Knowledge of the Ontario Mental Health Act, mental health reform principles, the Substitute Decisions Act, the Health Care Consent Act and PHIPA requirements
  • Ability to apply Recovery principles and empowerment oriented philosophies and practices in work with clients
  • A second language (French, Cantonese, Farsi, Italian, Korean, Mandarin, Punjabi, Russian, Tamil, Urdu) reflecting the local community is preferred
  • A valid Canadian Full G driver’s license, a minimum $1,000,000 third party liability insurance and proof that insurance covers use of personal vehicle to transport clients
  • A satisfactory Vulnerable Sector Screening (Police Check)

 The statements above are intended to describe the general nature and level of work being performed by an individual assigned to the job. This information is not constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job.

This position reports to and is supervised by the Manager, People and Teams, Community Homes for Opportunity Program.

Working Conditions:

Office work, community settings, meetings in clients’ home and travel with clients. 


In keeping with mental health reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here.

Why work for CMHA York Region?

We are a team committed to our vision of mental health support for all. That means we respect that our clients are the experts in their recovery journey and that our role is to provide support, resources and opportunities based on their hopes and dreams.  It means that we foster and encourage an entrepreneurial spirit to create, implement, and sustain innovative, evidence based and transformational impact.  We seek out and build partnerships, collaborate and share knowledge to be the most culturally competent team and fully integrated service delivery partner.

Our team cares for each other.  We have our own team values of trust, respect, teamwork and communication.  We have been a National Non-Profit Employer of Choice for five consecutive years as well as a recipient of Canada’s Most Admired Corporate Cultures!

To request this posting in an alternate format or to request accommodation in the application process, email

Application Procedures: (For our website)

If you are interested in this opportunity, click on the “Apply Now” button above and proceed to upload your cover letter and resume.

Complete the application form and submit the following:

  • Resume (PDF or Word)

Application Procedures: (For 3rd Party websites)

If you are interested in this opportunity, please visit our website at and click on Current Opportunities, and click on Apply Now and proceed to upload your cover letter and resume.

CMHA-YRSS supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants including persons with lived experience, women, aboriginal people, people with disabilities, and members of the 2SLGBTQ+, visible minority and immigrant communities to apply.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

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