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Housing Specialist - Options Bytown

Sep 18, 2020
Ottawa, Ontario
Entry Level, Early Career

Options Bytown is seeking a dynamic individual for the position of Housing Specialist. As a member of the Housing First team, the Housing Specialist is responsible for initiating contact with landlords to market the Housing First program and secure rental apartments for clients.

The Housing Specialist will support the Case Managers and clients in the completion of housing related documents and will facilitate ongoing communication and foster positive relationships with landlords and community partners. Being a resource to landlords and the Housing First team, the Housing Specialist will have a good understanding of the RTA, LTB and strong mediation skills. Often being the first point of contact for landlords, the Housing Specialist will be friendly and professional and will have strong communication and organizational skills.


Proactively recruit landlords and property managers to promote the Housing First program and acquire new apartments for Housing First clients

  • Maintain positive relationships with landlords involved in the program, offering professional and timely responses to issues
  • Arrange and attend apartment viewings with clients
  • Complete move-in and move out inspections
  • Liaise with landlords to ensure satisfaction with services received

Assist clients with completion of housing applications, housing allowance applications,
lease and subsidy renewals

  • Provide coaching to the Housing First team and clients on landlord communications
  • Mediate housing issues and concerns between relevant parties
  • Assist landlords in applying for the Landlord Damage Fund
  • Work with the Housing First team to stay up to date on client housing needs and changes
  • Create and maintain a database, tracking landlord communication and outcomes
  • Act as a resource to the Housing First team and clients on the RTA and LTB procedures, including facilitating mediation with landlords when appropriate
  • Benefits:

  • Extended health care
  • Dental care
  • Vision care
  • Disability insurance
This job is from CharityVillage