Family Support Worker - Good Shepherd

Nov 19, 2021
Hamilton, Ontario
Family Support Worker

Part Time



Provide primary support to families residing in the emergency shelter. Assessment, intake, housing-based case management, crisis prevention and intervention, supportive counselling, education, advocacy, accompanying residents on apartment viewings, facilitating long term housing success, and linkages with other community services. Maintain safety and security of the shelter facility including hourly facility checks, answering phones and doors, and apartment inspections. Residential tasks including unit turnovers, unit cleaning, cleaning of common spaces, preparing coffee and breakfast, and house laundry.



Preferred candidates for the above positions will be knowledgeable of and have experience working with a range of issues impacting families including homelessness, violence against women and children, immigration, poverty, mental illness and substance use. Candidates will understand and be comfortable working from a client-centered, housing first perspective. Experience working in a residential setting is preferred. Post-secondary education in social services or related field is required. Fluency in a 2nd language is an asset. CPR certification or willingness to be certified is required. Valid G license required.


Hours of Work:

Mix of 7am-3pm, 8am-4pm, 3pm-11pm, 4pm-12am, 11pm-7am and 12am-8am. Part time staff are required to work a rotation of the above shifts and work 3 weekends per month. Ability to pick up additional shifts. Hours and days of work may change to accommodate program needs.


Please reply with cover letter and resume quoting Job Title by November 19th 2021 to:

Grace Baldwin, Director

143 Wentworth St. S Hamilton, Ontario L8N 2Z1

Fax: 905-528-9847



Good Shepherd is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.


Good Shepherd welcomes and encourages applications from all people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.  If you are in need of accommodations, please contact Human Resources at 905-528-5877 ext. 3336 or


This job is from CharityVillage
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