Family Support Counsellor - Our Place Peel

Oct 31, 2020
Mississauga, Ontario

Our Place Peel is a non-profit charitable organization that is focused on providing shelter and outreach programs for homeless and disadvantaged youth in the Region of Peel.

Vision - All youth have a place to call home

Mission - Empowering youth through prevention, intervention and support in accessing safe and sustainable housing

Job Description:

The Family Support Counsellor provides individual and family support to youth experiencing family breakdown and who are at-risk of and/or experiencing homelessness. With a strong focus on diversion, the Family Support Counsellor will work with youth and their identified families and natural supports to explore the difficult issues affecting their relationships. Applying a solution-focused approach, the goal of our program is to help youth, their identified families and natural supports, re-establish, develop, and maintain positive healthy relationships. In an effort to prevent homelessness and family breakdown, the Family Support Counsellor will utilize diversion strategies to establish a plan to divert and/or keep youth out of the shelter system. This position will primarily work out of the shelters providing diversion supports to youth; exploring safe alternative living arrangements with identified family or natural supports.


Prevention, Diversion, Intervention and Counselling

  • Apply client-centered approach when working with clients and their ‘families’ to achieve positive outcomes and empowers them through strength-based practices.
  • Meet with all youth entering the shelter system to explore safe alternative living arrangements.
  • Mediate conversation between youth and their ‘families’ to help open up lines of communication.
  • Actively network within the community to promote the program and services by conducting presentations, attending information sessions and sitting on committees.
  • Provide counselling to youth and their ‘families’ to prevent homelessness and breakdown through solution focused supports, and diversion.
  • Participate in regular supervision, client care reviews and team meetings to ensure effective delivery of support services and continuity of care.
  • Facilitate and/or support social and emotional skills groups for youth in shelters and community.
  • Collaborates with other agencies that work in the areas of youth homelessness and family support, by participating in meetings and community events.
  • Utilize assessment tools to provide accurate care planning, outcomes and client center goal development.
  • Supports youth and family with referrals to appropriate professional services.

Administrative and Other Related Activities

  • Compiles statistical information and prepares monthly reports as required for program evaluation and development.
  • Maintain detailed and appropriate documentation for care planning and record keeping, progress notes, and care management plans.
  • Participates on committees with other agencies to enhance and ensure coordinated services.
  • Carries out other related duties as deemed necessary by Management.


  • BSW or equivalent degree (i.e.: BSc Psychology, BA CYC, BSc Family and Social Sciences) in an accredited program.
  • Member in good standing with appropriate regulatory body preferred.
  • Minimum 3 years’ experience supporting youth at risk.
  • 2 to 4 years’ direct counselling experience in evidence-based brief therapy modalities (Solution-focused, Motivational Interviewing, Narrative Therapy, CBT, DBT, etc.).
  • Strong knowledge of family systems theory.
  • Strong understanding of and experience with Diversion Strategies and Housing First for Youth.
  • Understanding of the barriers faced by youth both within their identified families.
  • Supports and counsels through trauma informed care.
  • Works from an anti-oppressive framework and must be culturally competent.
  • Strong self-motivation and ability to work independently, as well as part of a counselling team.
  • Demonstrated and proven ability to engage youth facing complex barriers, as well those who may have been victimized.
  • Strong presentation and group facilitation skills.
  • Strong interpersonal communication, advocacy, problem solving and negotiation skills.
  • Strong organizational, effective time management and planning skills.
  • Excellent writing and documentation skills, including the ability to complete all required documentation.
  • Valid CPI certification.
  • Valid First Aid/ CPR certification.
  • A valid Ontario Driver’s License, access to a vehicle and $2,000,000 (minimum) liability car insurance coverage is mandatory.
  • Proficient with computers, MS Office products, database entry and compiling statistics.
  • Satisfactory Vulnerable Sector Police Check that meets the standards of the agencies’ policy.
  • Must be able to work flexible hours including weekends, evenings and holidays as required.

How to Apply:

If you are a compassionate, highly motivated and results-oriented individual, with a passion to support youth, please submit your cover letter and resume by clicking ‘apply now’. We thank all applicants for their interest in Our Place Peel. Only qualified candidates selected for interviews will be contacted.

Our Place Peel is an equal opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process upon request.

We are dedicated to providing an atmosphere free from barriers in order to promote equity, inclusivity and diversity. We celebrate and welcome the diversity of all employees!


This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

This job is from CharityVillage
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