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Employment Specialist - TNO - The Neighbourhood Organization

Aug 22, 2019
TORONTO, Ontario

TNO - THE NEIGHBOURHOOD ORGANIZATION (TNO, formerly Thorncliffe Neighbourhood Office) is a community based multicultural, multi-service agency, which offers a broad range of programs to serve Thorncliffe Park, Flemingdon Park, and the surrounding communities through strengthening the quality of individual and community life.


Program Description

TNO-The Neighbourhood Organization offers a wide range of Employment Programs, including Employment Ontario (EO) Employment Services. The objective is to offer a range of resources to clients including information and referral services, one-on-one employment counselling, employment workshops, job development, placement supports, and professional mentorship. We respond to the employment needs of individuals, and the skilled labour needs of employers, and to help individuals on a path to higher skill training and/or employment


Position Summary:

The Employment Specialist is responsible to develop relationships with employers and market our clients in an effort to help them secure work. We are looking for an outgoing individual who is comfortable building meaningful relationships to develop connections for employment opportunities. This person will also bring with them their job search strategy and labour market expertise to ensure program and employment targets are met.

The Employment Specialist is also responsible for seeking mentorship opportunities from employers, coaching and supports clients.


Main Tasks & Responsibilities:

  • Ensure meaningful employment opportunities for internationally trained professionals in the GTA and across Ontario and meet targets as set by the programs
  • Build strong relationships with and identify employers who will provide opportunities for job seekers including internationally trained professionals
  • Generate job leads and market participating clients to employers and advocate on the clients’ behalf; be comfortable with cold calling; provide culturally sensitive employment services
  • Match clients with suitable job openings and arrange interviews with employers
  • Conduct employer and community outreach to increase visibility and jobseeker participation in the TNO programs
  • Organize and facilitate on and off-site events, such as employer sessions, hiring events, information sessions, labour market orientations, and networking panels
  • Deliver Labour Market related workshops and promote job development and other supporting services
  • Maintain detailed employer and client records; enter all required information into database system; ongoing updates and reporting of outcomes to supervisor
  • Negotiate ‘Training Incentives’ with employers and ensure that all necessary agreement details are finalized and documentation completed
  • Continually monitor labour-market trends; maintain ongoing, effective communication with clients, employers and the community
  • Participate in outreach to new and existing community partners; participate in outreach to potential clients
  • Outreach to employer to identify opportunities in the “hidden” job market
  • Assessment of an employer’s workplace capacity to provide a workplace training
  • Providing assistance with career focus both on one on one as well as in group setting through workshop facilitation, off-site employment counseling/ workshop facilitation when applicable.
  • Develop and maintain a database of employers
  • Develop a pool of mentors/coaches to support clients during and after job placement
  • Market job seekers to employment opportunities and solicit placements, paid internships, and apprenticeship opportunities on behalf of clients
  • Monitor and support clients after they have secured a position to success
  • Updating EOIS-CaMS and TNO’s database on a daily basis


Requested skills



  • The minimum level of education preferred is a Community College Diploma in Social Work or Career Counseling or Human Resource Management related studies


  • Three to five years of experience in job development or employer outreach with sound knowledge of the private and public sectors; labour market trends and of issues affecting newcomers to Canada.
  • Experience working in human resource/recruitment related roles or marketing/sales related roles within the corporate and or non-profit sectors would be an asset.
  • Understanding and critical analysis of challenges and systemic barriers to labour market integration.
  • Experience with resume writing, interview skills and coaching.
  • Understanding of employer needs and interests
  • Excellent oral and written communication skills


  • Besides English, ability to speak another language would be a strong asset
  • Strong verbal and written communication skills; ability to prepare and write reports
  • Strong interpersonal skills; ability to develop relationships with a wide range of individuals, including community professionals, clients, colleagues, staff, volunteers, and employers
  • Effective organization and time management skills
  • Knowledge of the labour market
  • Knowledge of and exposure to Employment Ontario (EOIS-CaMS)


Working Conditions:

Hours of Work:

Successful candidate would be required to work regular hours for 35 hours per weeks, and flexible between 8:30AM to 8:00PM besides evening shifts and weekends as decided by program requirements.


This position will be located within any of TNO’s service locations based on community and program requirements. The locations (multiple) for this position may be added or moved to new addresses in the future according to the community and program requirements.


“TNO - THE NEIGHBOURHOOD ORGANIZATION is committed to employment equity initiatives. We encourage residents of Thorncliffe Park, Flemingdon Park, and surrounding communities and members of ethno-racial, aboriginal, immigrant, francophone, refugee, LGBTQ+ and disabled community groups to apply and self-identify.”

TNO – THE NEIGHBOURHOOD ORGANIZATION is an equal opportunity employer. Accommodation will be provided in accordance with the Ontario Human Rights Code please contact 416-467-0126.

For more information visit:

We thank all applicants for their interest but only those selected for further consideration will be contacted.

This job is from CharityVillage