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Employment Specialist - The Career Foundation

Jan 03, 2020
Etobicoke, Ontario

Position Type: Full time 1 year contract (very good possibility of renewal)

Location(s):  Toronto 

Experience: 2+ years

Start Date: Immediately


Responsibilities (main duties include but are not limited to):

  • Assesses customers’ needs and assists them in developing a Service Plan
  • Keeps up to date information on referral sources by liaising with Community Partners
  • Makes appropriate referrals to Employment Ontario services and tracks customers’ progress
  • Manages a caseload of hundreds of customers annually ensuring that written documentation and statistics for each file is consistently up to date
  • Assists customers with various components of the application process for training
  • Manages client information in EOIS and The Career Foundation’s database
  • Conducts onsite/offsite job search workshops
  • Participates in the design, implementation & evaluation of job search material to meet the needs of job seekers with barriers to employment
  • Monitors individual participant and group process to maximize client learning, self-confidence and employability skills
  • Makes resources available in print, online and through short workshops; workplace H&S, Human Rights, specialized workshops for newcomers, youth, disability, laid-off workers,   etc.
  • Assists employers to attract and recruit employees/skilled labour by facilitating employment related events, internal job boards, employer prospecting activities
  • Identifies barriers to employment and provides supported referrals for clients to the appropriate community services for individual support
  • Assists in the implementation of effective program marketing strategies in the community
  • Assists clients in the exploration of occupational and training requirements, professional accreditation, language, credential & PLAR
  • Provides orientation to workplace, life skills coaching, support for disclosure of a disability
  • Supports assisted clients in planning and conducting job search based on a realistic and accurate assessment of qualifications compared to job requirements
  • Guides and supports individual clients in the daily completion of job search tasks
  • Conducts exit interviews with participants to ensure service provided was in accordance with service plans and met the highest standards of The Career Foundation
  • Assesses participants’ employment goals and establishes whether further assisted or other referrals are required
  • Prepares and submits weekly and monthly reports on service and client activity
  • Collects data on service needs, service delivery and service satisfaction

Other Duties as Needed:

  • Develops a resource pool of mentors/coaches
  • Develops support plans with participants and mentors/coaches
  • Links participants with appropriate mentors/coaches to provide support during and after job placement
  • Monitors mentor/coach relationships and its impact on workplace and individual success and facilitates adjustment as required
  • Plans and executes an effective outreach plan targeting appropriate clientele
  • Recruits participants and ensures that required number of participants start services Initiates and maintains documentation of contacted community organizations in an organized manner (including a database)
  • Develops ideas for outreach and with supervisor’s approval, implements those ideas and maintains such strategies
  • Participates in community events, job fairs and such activities to inform jobseekers about Career Foundation and recruit them for the program
  • Visits and builds relationships with Community Partners in the area for referrals of participants including Libraries, Community Centers, Toronto Community Housing, etc.
  • Maintains flexibility to work evenings and weekends as needed


  • University Degree required
  • Experience in assessment and case management
  • Experience in job search techniques and coaching, outreach, group facilitation, and life skills coaching
  • Excellent knowledge of English grammar and spelling for the development of business documents
  • Strong internal and external customer service focus, positive attitude, initiative and professional attitude
  • Experience with youth, women's services, internationally educated professionals, newcomers, ESL job seekers, disability issues is an asset
  • Second language is an asset, preferably French
  • Communicate effectively with clients and colleagues by maintaining a solution focused climate to enhance information sharing and listening skills, and to maintain collaborative work relationships
  • Access to a vehicle is an asset
  • Computer Proficiency with MS Office, Internet and Email


Application Process: Candidates must send a cover letter and resume to, addressed to The Hiring Committee.  No phone calls please.  Thank you for your interest in The Career Foundation.

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