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Employer Services Consultant - Manufacturing and Supply Chain Sector focused - The Career Foundation

Nov 24, 2020
Toronto, Ontario

Position Summary: The Employer Services Consultant is responsible for partnering with employers in multiple sectors, with a focus in the manufacturing and supply chain sector, assessing their workforce development needs and developing strategies to enhance employer labour market demands.  The Employer Services Consultant works directly with job seekers to determine their specific needs. Provides the full spectrum of job development support to connect job seekers to existing employment opportunities or develops opportunities from existing job descriptions based on job seeker and employer needs.  Works closely with those furthest removed from the labour market, supports both job seeker and employer with retention supports. This role includes promoting other relevant services or programs of The Career Foundation that employer partners and job seekers may benefit from.

Responsibilities (include but are not limited to):

Workforce Development, Employer Outreach & Relationship Building

  • Develops 2-3 new relationships with employers each week in a variety of industries but with a focus in the Manufacturing & Supply Chain Sector
  • Assists employers to identify their workforce development needs and conducts site visits to ensure that employers can provide suitable and safe workplace environments
  • Assists employers to recruit employees/skilled labour by facilitating employment-related events, preparing job postings on employers behave, assisting with outreach process to attract suitable candidates, and posts positions on internal and other approved job boards
  • Participates in workforce development, analyzes employer workforce needs and supports the development of employer partnerships
  • Informs employers of other relevant programs and services of The Career Foundation and promotes all fee-for-service/fundraising initiatives
  • Maintains, fosters, nurtures ongoing relationships with employers, engages them in the development of clients and workforce development
  • Serves as a resource for employers, advises them on human resources and other employment related issues
  • Arranges employer guest speakers, educating job seekers on specific employers’ needs/expectations of various sectors
  • Initiates and maintains accurate documentation of contacted employers, job leads and any other job development activities for information retrieval
  • Maintains an Employer Database with accurate notes regarding client interviews, current recruitment status and job development activities.

Job Matching and Placement

  • Places a minimum of 3-4 job seekers a week into full-time employment through advertised and non-advertised job leads
  • Negotiates and administers placement agreements and employer incentives (wage subsidy, on-the-job training) and monitors training plan ensuring expectations of placement are met
  • Ensures quality of placements by appropriately matching candidates’ skills with the job requirements
  • Conducts required employer site visits, ensuring workplace health and safety policies are in place
  • Supports employer and placed job seeker with any arising retention issues
  • Provides employer with suitable candidates for the role, works with employer to carve out roles from existing job descriptions based on needs and skills requirements of job seeker and employer
  • Makes resources available in print and/or online form on topics such as workplace health & safety and Employment Standards Act.

Client Needs Assessment, Job Search Support and Retention

  • Assesses job seekers, determines specific individual needs, identifies job goals, develops action plans, and supports job seekers in overcoming identified barriers to employment
  • Case manages’, coaches, and motivates participants during their job search
  • Supports job retention by monitoring client progress during employment and through 12 months post closure
  • Demonstrates a good understanding of the positions that participants are applying for and clarifies questions participants may have
  • Plans and participates in community events concerning employment, education, and career development
  • Provides orientation to workplace, life skills coaching and support for disclosure of a disability
  • Conducts workshops to instruct participants on effective job search strategies (cold calling, job posting analysis, salary negotiation, etc.)

Program Marketing and Outreach  

  • Plans, executes, and continuously monitors an effective outreach plan targeting appropriate clientele
  • Assists in implementing effective program marketing strategies in the community
  • Recruits clients and ensures that the required number access services
  • Maintains organized documentation (including a database) of contacted community organizations
  • Participates in community events, job fairs and related activities to inform job seekers of The Career Foundation and to recruit them for the program
  • Facilitates client referrals by building relationships with community partners and organizations in the area, such as libraries, community centers and Toronto Community Housing.

Other Duties as Required

  • Maintains flexibility to work evenings and weekends as needed
  • Participates in fundraising activities on behalf of The Career Foundation
  • Other duties as required

­­­­­­­­­­­­­­­­­­­­Qualifications / Skills Required:

  • College Diploma or University Degree in Career and Work Counselling, Human Resources, Marketing, Business Development or related is required
  • Experience in sector-specific business development with a focus in the manufacturing and supply chain  sector
  • A minimum of 2 years direct service experience in the areas of job development and job coaching, or marketing or business development
  • Knowledge of the current labour market trends, the impact of COVID-19 on the labour market, job search techniques and employment research methods
  • Experience working with and supporting job seekers living with various forms of disability is an asset
  • Flexible team player – Willingness to take initiative to lend assistance where needed to ensure that the team is successful in meeting project goals
  • Equipped to work remotely with adequate internet capabilities and ability to work from various Career Foundation sites, as needed
  • Knowledge on online communication platforms, techniques, and tools (e.g. Zoom and MS Teams and SharePoint) with an aptitude and willingness to learn and work with new technologies
  • Proven track record in a result’s driven environment, solid experience in meeting or exceeding targets
  • Understanding of, and ability to effectively apply the principles of the sales process to generate job leads and secure positions for clients
  • Vocational counselling/placement experience with multi-barriered individuals will be considered a strong asset
  • Excellent communication and interpersonal skills with a proven record of demonstrating tact and diplomacy when facing challenging situations
  • Valid Ontario driver’s license and access to a reliable vehicle is essential for local travel

How to Apply: Please visit our website at and select the position you’d like to apply for from our list of vacancies. You can complete the application form directly through our website. Qualified candidates will be contacted for an interview. No phone calls please. Thank you for your interest in The Career Foundation.

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