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Development Coordinator - Ronald McDonald House Charities Alberta Society

Feb 18, 2024
Calgary, Alberta
Development Coordinator
(Calgary, Edmonton, Red Deer, or Medicine Hat)

Ronald McDonald House Charities® Alberta (RMHCA) is passionate about providing a home away from home for families with seriously ill or injured children who must travel for medical care.

We know that a family with a sick child is a sick family.  Our Ronald McDonald Houses provide a warm, compassionate and comfortable environment where families can share experiences, receive respite and distraction, eat a warm homemade meal and rest, all while caring for their child at the hospital next door.
RMHCA is part of a global network of Houses, Family Rooms, Care Mobiles and Comfort Carts prioritizing family-centered care through delivery of our unique core programs. RMHCA operates four Houses offering 87 private family suites, and three Comfort Carts that deliver bedside services in hospital. 

We’re currently engaged in a multi-year, $80M capital campaign to reduce the service gap by tripling our capacity in Calgary and Edmonton. Construction on an expanded facility in Calgary is currently underway and scheduled for completion in 2025.

Your Role

Reporting to the Chief Development Officer, the Development Coordinator supports the work of the entire Development team. This position will be exposed to all functions within development including signature events, third party event, direct mail, major gifts, and stewardship. The role requires the ability to be flexible, multi-task and prioritize multiple projects.

This is a hybrid position that requires travel to Ronald McDonald Houses and events in Alberta. Some evening and weekend work will be required. This position can be based out
of Medicine Hat, Red Deer, Calgary or Edmonton.

Your Key Responsibilities

  • Conduct thank you calls
  • Planning and support for McHappy Day
  • Stewardship support for our national donor program
  • Administration and coordination of gift acceptance with donors
  • Place calls, general outreach and assistance for Thank-A-Thon and other stewardship events
  • Support with mailings for new donors, service clubs and other segments
  • Complete and distribute cards as applicable (Holiday, Thank You, Memorial, Other)
  • Raisers Edge data entry and support for database team
Event Support:
  • Support signature events silent auction, including organization and uploading on auction website
  • Support post event stewardship activities (videos, communication, etc.)
  • Sponsorship research
  • Sponsor follow-up
  • On-site event support
  • Manage general event inbox and distribute as required to team members
  • Signature event support – will vary from event to event but may include managing registration, processing payments, swag, fundraising support, prizing etc.
Required Qualifications
  • Project management or event planning experience
  • Advanced knowledge of Microsoft Office products, including database management
  • Strong communication skills and the ability to manage confidential information
  • Proven ability to build and maintain strong working relationships, internally and externally
  • Ability to work in a results driven, fast paced, dynamic environment
  • Strong problem solving, communication, and conflict resolution skills
  • Organized, detail oriented, accountable, and proactive
  • Ability to travel between locations in the province of Alberta
  • Ability to work evenings and weekends as needed
  • Must provide a clear criminal record check including a vulnerable persons check
Nice to Haves
  • Post-secondary education is preferred
What we Offer
  • Competitive compensation
  • Comprehensive benefits plan
  • Employee Assistance Program
  • Professional development opportunities
  • Social events
  • Vacation & personal days
  • Flexibility and a hybrid work schedule
  • RRSP matching program
  • Opportunity to participate in various committees
  • A culture built on our values of passionate, excellence, entrepreneurial, relentless, people-first
RMHCA is proud to be recognized as a 2022 Canadian Nonprofit Employer of Choice. We employ 87 people and hundreds of volunteers. 

Diversity, equity, inclusion, and cultural safety are guiding principles at RMHC Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.

We thank all candidates who apply; however, only those selected for interview will be contacted.
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