Customer Service Desk – Authentications & Administration - The Society of Notaries Public of BC

Oct 03, 2020
Vancouver, British Columbia
Entry Level, Early Career

Job Title:                  Customer Service Desk – Authentications & Administration

Reports to:               Executive Director


Who We Are:

The Society of Notaries Public of BC is the regulatory body for members of the Society. Our mandate is to regulate the profession in the public interest by setting standards and investigating complaints. We seek to ensure that the people of BC are served by legal practitioners who meet high standards of learning, competence, and professional conduct.


Our mission is to regulate in the public interest.


Job Summary:

The role requires the ability to manage the Customer Service Desk area, with an upbeat, positive attitude and perform a variety of administrative tasks daily.


Workplace Conditions:

We support a collaborative team environment, delivering excellent service to clients, ensuring transparency and integrity with the team and shareholders in the not-for-profit sector.



  • Prepare legal documents for Authentication with the Ministry of the Attorney General
  • Welcome and assist visitors to the office
  • Answer, screen, and direct incoming phone calls as appropriate
  • Ensure tidiness of reception and kitchen areas
  • Sort and distribute incoming mail and deliveries
  • Arrange couriers and outgoing mail
  • Process payments at the front desk when required
  • Monitor office supply levels and reorder as appropriate
  • Perform clerical duties such as filing, photocopying, and scanning/faxing
  • Assist with website updates and content
  • Perform other duties as required



Required Knowledge, Skills, and Abilities:

  • Proven work experience as a receptionist or similar role
  • Friendly and service oriented
  • Reliable and trustworthy
  • Proficiency with MS Office and database software
  • High degree of professionalism in attitude and appearance
  • Takes ownership of work and can effectively prioritize multiple tasks
  • Strong verbal and written communication skills
  • Fluent in English, written and verbal

Required Training and Experience:

  • Some post-secondary education and/or additional related education
  • Experience and/or education in the legal industry is an asset



A competitive salary & benefits is offered


Office Hours

8:30 am to 4:30 pm


Employment Type

Permanent, Full-time


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