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Coordinator & Facilitator, Get Ready for Work - North York Women's Centre (NYWC)

May 09, 2021
York, Ontario

The Get Ready for Work (GRW) is new program that will be launched in Spring 2021. Its purpose is to enable and empower participants to build viable pathways to sustainable employment. The program provides a mix of employability skills workshops, digital access, direct connections to education, training, employment and social support services, and one-on-one job readiness coaching support to women facing barriers to employment, particularly those whose employment has been interrupted by COVID-19.

The Coordinator/Facilitator will support participants to fully participate in and successfully complete the program. Responsibilities include assessing participants for employment and psychosocial barriers, developing and delivering workshops, and providing individual coaching support.

The Coordinator/Facilitator will coordinate and facilitate a consortium of program partners supporting participants through education, training, employment, mental health and social services. They will work with the consortium to plan for program continuity and sustainability after the initial funding period.

The Coordinator/Facilitator will work with the program team to develop participants’ trust and confidence, provide support in times of difficulty, alleviate crisis situations, and help with system navigation. They will be responsible for helping participants develop and implement a viable path to sustainable employment. 

RESPONSIBILITIES

Curriculum Design and Delivery:

  • Design and deliver virtual curricula that support job readiness and employability skills development
  • Design and deliver in-person activities that promote access to and comfort with virtual services
  • Develop a facilitator’s toolkit and training to ensure the continuity of the program delivery
  • Assist with program promotion, outreach, and recruitment of program participants
  • Conduct potential participants’ intake to assess program fit and identify barriers to participation
  • Monitor participation and provide one-on-one support for participants to help them identify viable paths to employment and connect with appropriate partner organizations
  • Maintain records including documentation of interactions, support provided and participant progress
  • Compile and consolidate data for reporting requirements and collect stories of impact

Coordination of Partner Organizations:

  • Confirm existing and recruit new consortium partners and establish a framework for working together
  • Work with the partners and program team to develop and implement strategies to facilitate optimal learning for each participant, support their full participation and promote their success
  • Serve as liaison and support between NYWC and partner organizations throughout the project
  • Work with the consortium to build and implement a project continuity and sustainability plan

Evaluation:

  • Work with program team to assess the program’s effectiveness and ensure quality service delivery
  • Submit accurate and up-to-date statistics for all participants as required by NYWC and its funders
  • Participate in program planning, evaluation activities and development of new programs/services
  • Make recommendations to strengthen programs/services and address community needs

Organizational Responsibilities:

  • Actively prepare for and participate in regular team and individual supervision meetings with the Program Manager, including the setting and evaluation of annual goals
  • Collaborate with the program team to ensure ongoing continuity of NYWC programs and services
  • Adhere to all NYWC policies and procedures and make recommendations for improvements
  • Represent NYWC on external networks where participation supports program objectives
  • Serve as an ambassador for NYWC and participate in agency-wide activities as assigned 

QUALIFICATIONS 

  • Post-secondary education in social work, adult education, humanities or social services plus demonstrated recent experience, or combined equivalent of education and experience
  • Knowledge of education, training and employment sectors; experience supporting women’s access
  • Strong facilitation skills and demonstrated experience; experience in virtual facilitation is an asset
  • Experience in curriculum development, workshop design, facilitation and evaluation are assets
  • Experience working with individuals facing complex challenges, multiple barriers and diverse needs
  • Able to support survivors of gender-based violence, trauma, and/or mental health challenges
  • Knowledge of community services and demonstrated ability to support effective system navigation
  • Strong verbal and written communication skills in English; additional language(s) is an asset
  • Proficient in MS Office and Google Workspace, and comfortable learning new computer applications
  • Committed to diversity and inclusion and to working within a feminist, anti-oppression framework
  • Self-motivated, excellent organizational and problem-solving skills, proven ability to work remotely
  • Team player with a proven track record in building positive, respectful, professional relationships
  • Integrity, sound judgment, tact, discretion and a healthy sense of humour and fun
  • Available to work flexible hours, including evenings and weekends as needed

APPLICATION: Along with your resume, we require a cover letter outlining how your experience relates to the position. The expected start date is May 31, 2021.

 

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