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Community Reintegration Worker / Residential Support Worker - John Howard Society of Ottawa

Nov 26, 2023
Ottawa, Ontario

Title: Community Reintegration Worker (Residential)  

Location(s): Ottawa, ON

Employment Status: Permanent Part-Time 

Salary: $23.37-$26.24/hourly - based on work experience (Includes MCCSS wage enhancement)

Hours18.5+ hours/week – Includes 8-12 hour shifts

Required AvailabilityAll Shifts (days, afternoons, evenings, overnights) including weekends and statutory holidays ; overtime as required 

Employer:   John Howard Society of Ottawa

 *Numerous open positions available*

About the environment: Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focussed on creating a caring environment for both clients, and staff.   At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential.  JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development. 

About who we support: Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches. 

About diversity at JHS Ottawa: The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know. 

About the role: Under direction of the Residential Coordinator, the Red Maple Supportive Residence is a specialized transitional housing program, known as the Justice Transition Home (JTH), that supports individuals with developmental disabilities and complex needs (including dual diagnosis, concurrent disorders, and behavioural challenges) who are transitioning from provincial institutions and correctional facilities back into the community. The JTH bridges a gap in service by providing immediate housing, support and service to eligible individuals being released from correctional facilities without any other accommodation options and in need of intensive supports. The program provides temporary accommodations with intensive 24/7 supports, supervision and specialized clinical services. It aims to break the cycles of re-occurring high-risk, problematic, and offending behaviours and reincarceration among the target client population by providing targeted interventions/programs, supports with ADL/IADLs, skill development and linkage with community supports and services.

As a Community Reintegration Worker / Residential Support Worker (CRW) you will be responsible for supporting the successful transition and re-integration of justice involved individuals back into the community, by supporting the implementation of individualized service plans, providing supports for daily living (ADLs/IADLs), providing the direct supervision of residents, connecting with community resources, and providing crisis intervention. CRWs are responsible for providing a safe and supportive living environment that fosters inclusiveness, self-efficacy, increased independence and promotes healthy choices and behaviours.

You will be a part of a multi-disciplinary and intensive support team that includes services from Royal Ottawa’s FACTT-DD team and supports from the Community Networks of Specialized Care (CNSC), all working together to support individuals on their recovery journey and transition to more meaningful, pro-social and independent life.

As the successful candidate, you have: 

Required Education & Background:

  • A degree or diploma in a relevant social service field (ex. Psychology, Criminology, Social work, Social Service Worker, Community Justice Worker, Developmental Service Worker, etc.; equivalency may be considered)
  • A recent clear Vulnerable Sector Check (VSC)

Preferred Experience:

  • Minimum One (1) years of experience of providing direct support and service to individuals with mental health challenges, developmental disabilities, substance use and homelessness.
  • Minimum One (1) years of experience working in a residential setting and providing supports with ADL/IADLs.
  • Experience following and implementing individual support plans and behavior management strategies; including the use of physical supports, interventions and restraints. 

Preferred Knowledge and Skills:

  • Proven ability to effectively manage and de-escalate crisis; including mental health crisis, physical aggression/violence, property destruction and self-injurious behaviour.
  • Strong understanding and knowledge of the Canadian Criminal Justice System, including court processes, sentencing outcomes and the functions/roles of probation and parole.
  • Strong commitment to creating safe, positive and inclusive spaces for vulnerable individuals.
  • Excellent interpersonal skills and ability to build strong therapeutic rapport with clients, their families, and professional relationships with colleagues.
  • A willingness to work in collaboration with a wide variety of community partners, agencies, and emergency services.
  • A positive attitude and energy towards supporting high risk, high need individuals with their recovery and reintegration goals.

You’ll also be prepared to…..

  • Contribute to a positive team environment and work culture.
  • Have ownership of a vehicle and/or ability to be extremely mobile to accommodate meetings in the community and transport clients.
  • Participate in meetings, supervision and training as required.
  • Come with an ability to cope with challenging situations and clients where there is the potential for confrontation, aggression and/or exposure to violence. This includes a requirement to be physically able to participate in physical interventions and restraints as required.
  • Exercise extreme flexibility to accommodate fluctuating and varied program needs.

DISCLAIMER: This job posting indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent, The incumbent may be asked to perform other duties as required:

You’re a fit with our organizational culture, if you mirror our values in the way you work:          

  • You are committed to providing the highest quality of care for your clients, though responsive, innovative, and evidence informed approaches. 
  • Driven by curiosity, you adapt to achieve the best results for clients/communities you serve. 
  • Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all. 
  • As a leader, you lead in a way that helps employees live their strengths and reach their potential. 
  • Lead with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections. 

You’re a fit for our organizational culture if you believe:

  • In building meaningful connections across our programs, partners, and neighbourhoods that foster inclusion and empowerment.
  • That systemic inequalities exist, and that all people have the right to be treated with dignity, to live free from discrimination, to have a home, and to access employment, education and other supports.
  • In reducing harm to individuals and communities through a non-judgemental approach that builds resiliency and accountability.
  • In the capacity of individuals and communities to adapt, change, and grow while promoting the conditions to inspire positive transformation.

What We Offer:

  • An opportunity to join a vibrant, diverse, and inclusive team that does truly meaningful and rewarding work.
  • An innovative environment that takes on new challenges and works to inform industry best practices.

Join Us!

If you think you are the right fit for this vacancy, we would love to hear from you. Please visit the career section of our website and submit your resume and cover letter. Be sure to tell us your story and why you should be on our amazing team!

We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted.


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