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Community Engagement Officer - Habitat for Humanity Niagara

Apr 16, 2021
St. Catharines, Ontario

Habitat for Humanity Niagara

We believe that EVERYONE deserves a safe, decent and affordable place to call home. At Habitat for Humanity Niagara, we provide hard-working, low-income families with access to affordable homeownership. A Habitat home is a “hand-up” in that zero down-payment is required, mortgages are interest-free, and payments are geared to income. By making safe, decent and affordable homeownership a reality, families are empowered to break the cycle of poverty and build happier, healthier and more productive lives for themselves and the communities in which they live.

Community Engagement Officer

Reporting to the Chief Development Officer, the Community Engagement Officer is a key member of Habitat for Humanity Niagara’s resource development team. An experienced fundraising and event professional, the Community Engagement Officer manages an assigned portfolio that could include philanthropic donations, corporate engagement, community events, initiatives and partnership opportunities and is responsible for building strong and productive relationships to maximize revenue generation and brand awareness. The Community Engagement Officer is the organization’s go-to person for community building and donor engagement. Working with the Resource Development team, the Community Engagement Officer will be responsible for leading, implementing and executing several plans/programs to help the organization reach its strategic goals.

Specific responsibilities include, but may not be limited to:

• Champion our mission within our community to identify and cultivate new opportunities to support our goals.

• Build engaged and meaningful relationships that will yield long term benefits, utilizing the expertise of the CDO, as required.

• Work collaboratively to ensure a seamless and donor-centered experience, internally and externally.

• With a focus on donor relations, engage, cultivate, solicit and steward prospects to support a culture of donors and community partners who feel connected, valued and informed.

• Work collaboratively to achieve fundraising results that meet annual expectations.

• Maintain accurate and precise records including donor information, call reports and actions.

• Ensure timely and appropriate stewardship and fulfillment of donor recognition activities, receipting and acknowledgement. • Work collaboratively to prepare compelling and strategic fundraising materials including, but not limited to, briefing notes, letters, reports, acknowledgements, speaking notes and presentations.

• Lead and coordinate the Home for Dinner community fundraising initiative.

• Respond to donor and partner requests in a timely and professional manner.

• Develop and support significant and productive partnerships with corporations, service clubs, community groups and associations.

• Lead and coordinate the Build Ambassadors Crew program

• Present Habitat Niagara information to groups to increase engagement with our mission, vision and goals.

• Lead and coordinate the planning and delivery of Habitat Build Day program including all scheduling, logistics communications and stewardship.

• Attend community events, third-party fundraising events and cheque presentations, as required.

• Other projects, as appropriate.



• Post-secondary education in business, event management, communications, public relations or related field

• Certificate in development, fundraising or event planning an asset.

• 5+ years of progressive fundraising experience, with demonstrated success, in the non-profit/charitable sector.

• Demonstrated leadership within a team environment.

Knowledge, Skill, Abilities:

• Strong interpersonal and public relations skills and the ability to cultivate relationships with and communicate effectively with all donors, partners and our community.

• Act as an ambassador throughout the community, positively representing Habitat Niagara.

• Demonstrated superior organization and flexibility within a team environment.

• Self-starter, high energy and strong independent work ethic

• Ability to effectively coordinate multiple projects, deadlines and priorities.

• Ability to manage relationships and motivate others to accomplish specific tasks.

• Outgoing, positive, confident with a warm disposition.

• Experience with donor activities and stewardship of accounts

• Accuracy and attention to detail is imperative.

• Intermediate to Advanced Microsoft Office Suite computer skills

• Experience with Raiser’s Edge/NXT fundraising software an asset.

• Ability to communicate in a professional manner with donors, staff members, volunteers and our community.

• Sound judgment, superior organization and prioritization skills

• Ability to oversee projects from beginning to completion with high attention to detail.

• Experience organizing events for both revenue generation and general awareness.

• Superior oral, written and persuasive communication skills with the ability to demonstrate creativity and ingenuity in developing solicitation strategies.

• Demonstrated ability to write and present effective and compelling messages to donors, groups and community.

• Ability to work in a multicultural environment and implement practices supportive of diversity.

• Able to handle confidential information and attend to a great amount of detail.

Special Conditions of Employment:

  • Must possess a driver's license with access to a reliable vehicle
  • External meetings and presentations are frequently required. Some evenings and weekends required.
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