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Child & Youth Programmer - North York Women's Shelter

Sep 19, 2020
Toronto, Ontario
Entry Level, Early Career

Contract (4 months), Full-Time
Start Date: 
Reports to: Program Manager

About Us and Summary of the Role


North York Women's Shelter actively supports the rights of women and children to build lives free of violence by providing non-judgemental safe shelter, advocacy, and a range of programs & services including 24-hour crisis support.


Our vision is to create a community characterized by gender equality where women and their children feel empowered and safe and all services are provided according the NYWS’s Trauma-Informed Key Principles.


The Child and Youth Programmer is responsible for providing trauma-specific
age-appropriate children’s programming and resources to assist children and youth who have been affected by violence and/or other trauma in a safe and supportive environment.
The role is instrumental in providing support within a multi-disciplinary team environment that enables children impacted by violence to build healthy attachment, behaviours and better quality of life with their families. Integral to this role is an understanding of trauma-informed, anti-racist/anti- oppression principles and frameworks. While we are able to offer full-time contract hours until December 31, 2020, this position will have the opportunity to act as the Child and Youth relief position after that point.

Accountabilities and Responsibilities

  • Facilitate age appropriate, regular psycho-educational workshops on topics relevant to youth issues such as: mental health, accountability, self-identity, peer pressure, self-acceptance, conflict resolution, healthy relationships, healthy coping skills/emotional regulation, self-care, leadership, etc. using counselling technique best practices
  • Develop and facilitate age appropriate, client centred, arts-based programming for children and youth living in the shelter.
  • Co-facilitate youth led advisory group on child and youth programming
  • Support program volunteers on an as needed basis.
  • Organize mom and me groups and programs focused on attachment and healing
  • Participate in regular case management meetings to plan for effective support and resources for residents.
  • Maintain confidentiality of all residents in accordance the policy and procedures of the shelter subject to legal requirements.
  • Collaborate with Counselling team to support with occasional child minding during urgent meetings/sessions
  • Facilitate one on one and/or group parenting workshops as required.
  • Develop and maintain partnerships with community focused youth justice organizations
  • Develop professionally through supervision, team meetings, case consultations, external training events;
  • Recognize and manage challenging situations in a Trauma-Informed manner as per NYWS policy, particularly involving justice systems ie. CAS and police.
  • Other duties as required
  • Able to work morning, evening, and weekend shifts

Qualifications and Skills
The Successful Candidate will hold:

  • Post Secondary degree in related field such as Social Work, Early Childhood Education, Expressive Arts Therapy or similar
  • 3-5 years experience working with children and youth who have experienced trauma
  • Candidates who have completed an accredited psychotherapy training program (through the Gestalt Institute of Toronto, Toronto Institute for Relational Psychotherapy, Toronto Institute of Psychoanalysis) AND are registered with the CRPO will also be considered
  • Preference will be given to candidates with experience and training in Trauma-Informed care, mental health recovery, harm reduction and substance use and are able to work with cultural competence.
  • Preference will be given to candidates who represent the population served by NYWS.
  • Knowledge of community, resources, programs and services, and issues pertaining to children’s development
  • Demonstrated competencies including communication, innovative and creativity, teamwork, flexibility and adaptability, accountability, strategic and collaborative thinking.
  • Demonstrated ability to maintain a mature and realistic approach to the social problems of the client being served and knowledge of and self-awareness around transference and counter-transference
  • Ability to work independently or as part of a team.
  • Current CPR and First Aid training an asset.
  • Satisfactory Vulnerable Sector Checks (PVSC) with future checks every three (3) years.
  • Strong preference will be given to racialized candidates who represent the populations served by NYWS

The Successful Candidate will possess the following skills:

  • Passion and alignment to NYWS’s values, mission, and goals
  • Knowledge of the impact of systemic marginalization on women and children, including sexism, racism, poverty, homophobia, transphobia, and dis/ability
  • Able to successfully work from an anti-racist/anti-oppression and trauma-informed practice framework.
  • Ability to maintain a mature and realistic approach to the social problems of the client being served and knowledge of and self-awareness around transference and counter-transference
  • Excellent professional and empathetic communication skills, as well as strategic problem-solving and collaborative thinking skills
  • Strong organizational and time management skills with the ability to set priorities
  • Ability to work independently as well as part of a strong dynamic team
  • Ability to work collaboratively in a pet-friendly environment
  • Strong adherence to ethical policies, procedures, and exercises a high degree of confidentiality and privacy of information as outlined in NYWS policies and procedures, as well as in Trauma-Informed Practice – Key Principles
  • Computer literate, including high proficiency in Microsoft Office programs i.e. Word, Powerpoint, Excel

Physical Requirements

NYWS has put into place a number of infection prevention and control measures to prevent the transmission of COVID-19.
Additionally, this role may have other physical requirements:

  • Ability to adhere to all COVID-related physical distancing needs and wear any PPE as mandated by congregate care guidance as well as NYWS policies (face mask and on occasion face shield)
  • Exposure to disinfectant such as peroxide solution, alcohol-based hand-sanitizer and disinfection wipes (such as Lysol wipes) 
  • Exposure to illnesses such as cold and influenza on a weekly basis
  • Exposed to loud sounds and high noise levels on a weekly basis.
  • Exposed to possible risks of managing conflicts amongst women and children in crisis
  • Exposure to volatile external threats (abusive partners)
  • As employees of an organization committed to harm-reduction, exposure to women who may be under the influence of substances including, but not limited to cannabis.
  • Exposure to pets on a regular basis
  • Must at all times be able to function effectively and accountably with women, children, and adolescents who may have mental or behavioral challenges. The staff must be able to demonstrate appropriate daily behavior, express appropriate emotions. Hostility, aggression and unnecessary or inappropriate physical actions as well as inappropriate emotional expression are not acceptable.
  • Must be flexible to work evenings and weekends as required.

Key Performance Indicators

  • Client satisfaction
  • Continuous Improvement (PD participation)
  • Appropriate representation of NYWS at fundraising and outreach events
  • Team collaboration
  • Community referrals
  • Documentation
  • Commitment to Trauma-Informed principles
  • Alignment with Mission, Vision, Values

To Apply

Please email résumé and cover letter, along with availability, to Vicky Sage with subject line 'EAF 0720' by 5:00pm on Sunday, August 2, 2020.

Potential candidates will be contacted.
We respectfully ask no phone calls or visits, and any made will not be returned.

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