Casual / Relief - Marjorie Amos Residence (Open Custody / Open Detention Facility) - Elizabeth Fry Society of Greater Toronto

May 22, 2021
Brampton L6T 4B5, Ontario

The Casual (Relief) Residential Caseworker assists in managing the day-to-day operations at Marjorie Amos Residence - an open detention / custody facility providing services to youth females between the ages of 12-18 years who have come into conflict with the law. The residence offers a home environment where residents can explore life patterns, learn new skills, and develop positive attitudes with respect to themselves and others in their community. This gender-specific program provides the framework for young women to develop pro-social skills, self-confidence, self-esteem and interpersonal skills necessary for a balanced and successful life.

Areas of Responsibility:

  • Provides direct services to clients in accordance with the Ministry of Children and Youth Services, Agency and Residential Policy and Procedure Manuals
  • Evaluates and records each youths’ development on an ongoing basis as they relate to the youths requirements (i.e. prepare daily observations, progress reports, plan programs)
  • Assesses and works with clients to assist implementing a strategic plan of care and provides ongoing support – this may include consulting with parents/guardians and other professionals to gather information about the youth in order to develop effective case management plans
  • Conducts and oversees daily wake-ups, chores, school, meal preparation, programming, visits and bedtime routines in accordance with pre-established procedures
  • Maintains all security and safety systems (i.e. inventories, fire checks, bed checks, etc.)
  • Supervises and participates in pre-planned recreational programming and special events
  • Assists in the training and new staff in all aspects of the program, including shifts, duties, timetables, routines, and the overall philosophy of the Residence and the Agency
  • Keeps abreast of trends, community resources and developments in the youth care profession by participating in workshops, conferences, and continued professional development
  • Performs other duties as assigned by the Manager or designate

Successful candidates will have:

  • A degree and/or diploma from a University or College in a related field with experience working with vulnerable populations; prior experience working with youth females is considered an asset
  • The ability to maintain and encourage confident assessment, counselling and program facilitation skills in order to engage, support, and interact with clients using a trauma-informed approach
  • Practical knowledge and experience facilitating gender specific and responsive programming
  • A thorough understanding of issues pertaining to youth
  • Knowledge of relevant legislations and a strong understanding of case management principles
  • Demonstrated client-focused counselling skills and role modelling
  • Excellent verbal and written communication skills; proven leadership skills and strong knowledge of community resources
  • Ability to be adaptable with a flexible approach taking into consideration the unique needs and qualities of each client
  • Diagnostic and interpersonal skills to deal with a diverse client group in a diplomatic and non-judgmental manner
  • Problem solving and leadership skills, with the ability to judiciously handle crisis situations with clients
  • A broad knowledge of community resources and the ability to strongly advocate for clients and make professional referrals
  • Valid First Aid / CPR certification
  • A clear Vulnerable Sector Screening (VSS) – criminal background check
  • A valid Ontario driver’s license

How to Apply:

If you are a compassionate, highly motivated and results-oriented individual, with a passion to support a charity organization, please send your updated letter and cover letter to Lisa Zanon, Manager of Residential and Reintegration Services at by May 22, 2021 at 11:59 PM.

We thank all applicants for their interest in the Elizabeth Fry Society of Greater Toronto. Only qualified candidates selected for interviews will be contacted.

Please note that the selected candidate will be required to submit to submit a Vulnerable Sector Search prior to the commencement of the position.

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