Case Worker - St. Felix Centre

May 28, 2021
Toronto, Ontario

The Case Worker will primarily be responsible to coordinate and participate in case management, consultation, and departmental planning activities. This position will consult with relevant stakeholders and significant others in guests' lives in order to update, modify, or reassess case plans and intervention strategies. This role will also enhance the capacity of internal and external stakeholders to address case plan related issues.

RESPONSIBILITES

  • Coordinate and participate in case management, consultation, and departmental planning activities
  • With the permission of guests, consult with relevant caregivers and significant others in guests' lives in order to update, modify, or reassess case plans and intervention strategies
  • Enhance the capacity of internal and external stakeholders to support case planning
  • Understand and use correct reporting procedures for serious or unusual incidents, including but not limited to guest injury or illness, incidents of aggression, or injury involving employees
  • Ensure that safe work practices are being followed
  • Maintain and model appropriate personal boundaries with guests, and refrain from involvement with guest personal affairs or other business that may constitute a conflict of interest
  • Respect and protect the rights of guests, including but not limited to their right to independence, autonomy, and self-determination; their right to choose and practice individual values, beliefs, religion, and culture; their right to privacy and dignity; and their right to live free from retaliation, discrimination, and abuse
  • Maintain positive relationships with other service providers, including but not limited to social workers, medical staff, corrections officers, and the Police
  • Oversee and assist with the planning and implementation of program enhancements
  • Compile caseload statistics and prepare program and guest reports
  • Schedule, conduct, and attend regular staff meetings
  • Communicate effectively and use a professional approach with all team members, managers, supervisors, guests, and stakeholders
  • Maintain knowledge of external regulatory bodies governing the organization
  • Determine areas of improvement for employees, providing additional training as needed
  • Ensure that all employees comply with company policies, procedures, and ethical standards
  • Identify and pursue professional development opportunities
  • Maintain current credentials as required for employment

Qualifications

Education

  • Completion of a graduate degree BSW/SSW or an advanced degree in a related field or some combination of education and experience
  • Lived experience will be considered an asset

EXPERIENCE:

  • Minimum 1 year demonstrated experience in similar role
  • Advance written, documentation and communication skills
  • Ability to delegate, set expectations, and monitor progress of all direct reports
  • Demonstrated time management skills
  • Effective leadership skills, with a strong focus on mentoring and motivation of employees
  • Experience with coaching and employee development
  • A well defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
  • Ability to identify issues and implement creative and strategic solutions to overcome problems
  • Ability to remain calm in urgent situations.
  • Willingness to work in a faith-based environment

SKILLS

  • Strong formal and informal leadership skills
  • Possess sound analytical thinking, planning, prioritization, and execution skills.
  • Sound analytical thinking, planning, prioritization, and execution skills

Interested Applicants

Qualified applicants should email and resume and cover letter to: Kristina, Director of Programs at kristina@stfelixcentre.com              

Please include the competition # 20-003 in the subject line of your email.

This position is part of the CUPE bargaining unit

This job is from CharityVillage
How to Apply