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Case Manager - Transitional Aged Youth (TAY) - Reconnect Community Health Services

Apr 26, 2019
Metro Toronto Area, Ontario

Positions Available: 1                                                  Compensation: $47,000.000 to $61,406.00 Per Annum

Unionized Position: Yes                                               Hours of Work: 37.50 hours per week

Union: OPSEU L5116

Position Type: Full-time Permanent

Job Class: Clinical

The TAY Case Manager provides case management support to transitional aged youth between the ages of 15-24 who are living with mental health and addiction issues in the west end of Toronto. The TAY Case Manager will promote independence and quality of life through the coordination of appropriate services and the provision of on-going support to youth who are transitioning into adulthood.  The responsibilities of this position include, but are not limited to:

  • Regularly meet with clients in the community;
  • Active outreach in the community;
  • Initiate intakes and conduct needs assessments;
  • Develop and implement a plan of care with short and long-term objectives, with ongoing monitoring until clients can be discharged from service;
  • Provide case management services which include assessment, intensive case management, long term planning, and follow up services when needed;
  • Provide addictions/concurrent disorder support and clinical counselling with emphasis on harm reduction;
  • Screen and respond to crisis calls initiated by clients, family members, friends, health care providers, and community agencies;
  • Refer and link clients and caregivers to a range of community resources, including housing, legal supports, health supports, meals, drop-in centres, social recreational program, clothing exchanges, etc.;
  • Work closely with youth and adult services, transitional care, acute care, emergency departments, rehabilitation centres, and other professionals, agencies and groups, to identify problems and possible solutions for service provision and improvement.

The successful candidate will possess:

  • University Degree and/or Community College Diploma in social services or related field;
  • 3 Years related experience in direct service delivery to transitional aged youth with serious mental health and substance use issues;
  • Demonstrated experience supporting youth with mental health and substance use issues from a recovery and harm reduction approach;
  • Demonstrated experience working with youth who are hard to engage.

Key skills and abilities we are looking for:

  • Excellent verbal and written communications skills;
  • Demonstrated case management and referral skills; and ability to effectively link clients to supportive services;
  • Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team, which includes internal and external stakeholders;
  • Applied computer skills (Microsoft Office, Client Information Systems, Web browsing);
  • Fluency in a second language is a strong asset and preferred;
  • Valid Driver’s license and access to a personal vehicle is required.

Special Requirements:

  • Criminal background check;
  • Must be willing to work flexible hours including weekends, evenings and statutory holidays as required;
  • Must be willing to participate in an on-call rotation.

Who we are:

Reconnect Community Health Services is a Toronto based not-for-profit offering a wide range of programs, treatment, support services and help to individuals 16 years of age and older. Our services include Adult Day Services, Case Management, Home Help and Personal Care, Meals on Wheels, Therapeutic Falls Prevention, Mental Health Multidisciplinary Teams, Addictions Case Management, Crisis Outreach and Crisis Beds.  

Application Process:

All interested applicants who meet the qualifications listed above are invited to a cover letter and resume to by Friday, April 26, 2019

To request an accommodation in the application process, contact us by phone at (416) 248-2050 ext. 5288 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Reconnect Community Health Services

1281 St. Clair Avenue West

Toronto, Ontario M6E 1B8

Reconnect Community Health Services promotes the principles of and adheres to the tenets of the Ontario Human Rights Code.  We strongly encourage applicants with lived experiences, from Indigenous communities, people of all races, colors, ethnic origins, religions, disabilities and sexual orientations to apply.  We recognize that equitable access to employment is an agent in social change.

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